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Joe Wolf
Joe Wolf at Tom Peacock Cadillac
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Joe Wolf

Service Adviser

Tom Peacock Cadillac

15480 North Fwy
Houston, TX 77090

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4.1
9 Reviews
4.1

9 Reviews

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9 Reviews of Joe Wolf

September 27, 2024

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Employee Rating

Very nice and helpful! Checked on my warranty for a problem we were having. Oil change, tire rotation and car wash! Great job! More

by leahildebrandt
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Recommend Dealer
Yes
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Sep 27, 2024

Tom Peacock Cadillac responded

Thank you so much for your kind words! I'm thrilled to hear that our team was able to assist you with your warranty and provide service like the oil change, tire rotation, and car wash. Your satisfaction is our priority here at Tom Peacock Cadillac. I look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 15, 2024

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Best Cadillac dealership in Houston! The customer service was so awesome, especially Joe he went above and beyond i could feel the empathy from him about my situation and I appreciated e More

by alley499
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Recommend Dealer
Yes
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Sep 17, 2024

Tom Peacock Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about your experience at Tom Peacock Cadillac. It's great to hear that Joe provided you with exceptional service and made your visit enjoyable. We strive to create a welcoming environment for all our customers, and we're delighted that you felt that during your time with us. We look forward to seeing you again for your next visit! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 13, 2024

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Joe was very helpful and professional. I appreciate all the good service from this dealership. I will definitely recommend the dealership to friends and family. Thanks. More

by Roger S
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Recommend Dealer
Yes
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Sep 16, 2024

Tom Peacock Cadillac responded

Thank you so much, Roger, for your wonderful review of Tom Peacock Cadillac! We're thrilled to hear that you found our service helpful and professional. Your recommendation to friends and family means a lot to us, and we look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 06, 2024

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Worst costumer service I was under warranty and was charger 200 for reprogramming the windshield wipers after my battery was changed by them a month back and some my windshield wipers got de programmed More

by Casanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ricco Brown , Alvis Young , Spear Pittman IV, Ronald Samples, Walt Thomas, Billie Collins, Freddie Falcon, Rene Davis, Dealer Rater

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Sep 09, 2024

Tom Peacock Cadillac responded

Thank you for your feedback. I understand that you had an unsatisfactory experience at Tom Peacock Cadillac regarding the charge for reprogramming your windshield wipers. Your concerns about warranty coverage are important to me. I encourage you to contact me directly so I can better assist you and address your experience. I appreciate your input and I am committed to improving our service. Sincerely, Steve Hainline | General Manager | 281.443.7700

August 26, 2024

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The staff here is always so pleasant and very thorough when they pick up my car as well as returning it. Will definitely continue to use Tom Peacock in the future! More

by mlturcato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alvis Young , Spear Pittman IV, Ronald Samples, Billie Collins, Freddie Falcon, Rene Davis

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Aug 28, 2024

Tom Peacock Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant experience with our staff at Tom Peacock Cadillac. We pride ourselves on thorough service, and it's great to know that it shows. We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

August 17, 2024

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The first time I came here to get my car oil changed, the service was very good. More

by Dung Q Nguyen
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Service Time
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Recommend Dealer
Yes
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Aug 20, 2024

Tom Peacock Cadillac responded

Thank you for your positive feedback! We’re glad to hear that your first experience with us at Tom Peacock Cadillac was a great one. Providing excellent service is our top priority, and we look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

July 18, 2024

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I like the dealership but not the service department. It is horrible. Joe does not communicate once he gets your car. I waited almost a month before my car was ready and yet it still wasn’t repaired. I h More

by Shan
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for choosing Tom Peacock Cadillac for your vehicle needs. We appreciate your feedback on your experience with our service department. We understand your frustrations and want to ensure you that we are taking steps to address this issue. Please feel free to reach out to us directly so we can further discuss your concerns and work towards a solution together. Thank you again for bringing this to our attention. Sincerely, Steve Hainline | General Manager | 281.443.7700

July 12, 2024

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Employee Rating

Always friendly and a pleasant atmosphere. We’re 2 minutes away from Bayway but we prefer Tom Peacock😊 More

by tricialaboda
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Recommend Dealer
Yes
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Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for choosing Tom Peacock Cadillac and for sharing your positive experience with us! We appreciate your loyalty, and we're glad we could provide you with a friendly and pleasant atmosphere. We look forward to welcoming you back in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

May 26, 2024

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This dealership provides excellent customer service. The oil changes and vehicle inspection was done before the 2 hours that I was told. The car was also washed. More

by eulajones217
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Recommend Dealer
Yes
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