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Joe Wise
Joe Wise at Jake Sweeney Chevrolet

Joe Wise

Salesperson

Jake Sweeney Chevrolet

33 W Kemper Road
Cincinnati, OH 45246

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rated
4 Reviews
not yet
rated

4 Reviews

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Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

4 Reviews of Joe Wise

May 13, 2024

Dealership Rating
Employee Rating

My salesman denied there was not a problem with the tires, when I expressed concern .Stated they passed inspection I have not been in this vehicle a year Initally When I purchased this vehicle I ha More

by melvy1952
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Aden

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Jun 18, 2024

Jake Sweeney Chevrolet responded

Melvy, I'm sorry to read about your experience with the tires on your vehicle. We aim for transparency and honesty in all our interactions, so it's disappointing to see we've fallen short here. Your satisfaction is important to us and we'd like a chance to make things right if possible. Please reach out at your earliest convenience so that we can discuss this further together. Thank you, Jon Malapit - Chevrolet New Car Manager - +1 (513) 782-2800

September 02, 2022

Dealership Rating
Employee Rating

I recently bought my car from here and had the best experience! The gentleman that sold me my car was very kind and professional! He made sure I had the best price on my vehicle! When walking around th More

by kenzie anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thelma Linton-Jones, Ernie Seymour, Jason Parton, Jon Malapit, Nicholas Reuter, Raymond Richard, Royan Morris, Chris Robinson, Mitchell Stein , Mike Lincks

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Sep 02, 2022

Jake Sweeney Chevrolet responded

Kenzie, Jake Sweeney Chevrolet thanks you for your loyalty! Thanks for the five stars and we wish you many safe and happy miles in your newly purchased vehicle. Enjoy!

July 22, 2022

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Employee Rating

I bought a 2018 Silverado from them brand new with an extended warranty for 150000 miles or 5 years my Transmission went out at 73000 and they refuse to honor my warranty and expect me to pay them over 7 More

by jakeruschman
Customer Service
Friendliness
Price
Recommend Dealer
No
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Jul 22, 2022

Jake Sweeney Chevrolet responded

I'm sorry to hear about the issues you've run into with your vehicle and understand how frustrating it is to encounter unexpected costs. I assure you we always have our customer's best interests in mind and I regret that your recent experience with us left you with a different impression. I would appreciate a chance to step in and address your concerns directly so please feel free to give me a call when time permits. Best, Dustin Davis - Chevrolet Service Manager - +1 (513) 782-2800

January 29, 2022

Dealership Rating
Employee Rating

They are pulling the bait and switch trick. And the Sales Manager got very arrogant when getting called on it. More

by Thirdrock
Customer Service
Friendliness
Price
Recommend Dealer
No
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Jan 31, 2022

Jake Sweeney Chevrolet responded

Thank you for taking the time to share your recent experience at Jake Sweeney Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Best, The Jake Sweeney Chevrolet Team

Jan 31, 2022

Thirdrock responded

Jake Sweeney Chevrolet had the one chance to make me into a satisfied customer and they blew it. There are too many other auto dealers out there that don't treat potential customers as they did. I am convinced the dealer is pulling one of the oldest illegal sales tricks... baiting. And they had the audacity to claim that the price I was looking at was not on your wed site.... even after I had shown on my phone the site was jakesweeneychevrolet.com. All the manager insisted on doing was to point out their nice little disclaimer and claim there had been a mistake made. I'm well aware that mistakes are made. But the manager got way too defensive and loud for it to be a simple mistake. And he would not at least offer to possibly meet us in the middle on the price. From the negative publicity I'm going to be putting out, the dealership could lose so much more in future sales than the difference in the publicly advertised price and their so-called real price for the vehicle. The sales manager was the most arrogant and rude manager I have ever met at an auto dealer. I'll be planting the negative word on Jake Sweeney Chevrolet as far and wide as I can. My hope is for people to avoid Jake Sweeney dealerships all around Cincinnati so they don't get taken advantage of. I highly recommend anyone looking for a vehicle to avoid Jake Sweeney dealerships.

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