Joe Winklepleck
Joe Winklepleck at Russ Darrow Honda

Joe Winklepleck

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
14 Reviews
4.5

14 Reviews

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14 Reviews of Joe Winklepleck

June 17, 2025

Dealership Rating
Employee Rating

I have always had great service provided by Russ Darrow Honda. Joe was great in helping schedule the correct service for my vehicle. More

by bryonjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval, Zach Gresbach

Jun 18, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

I will not be going back again for any of my vehicle service or repairs by More

by Sandfloren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 19, 2025

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

June 04, 2025

Dealership Rating
Employee Rating

Over priced , Service always cost even if it’s on the dealership’s behalf! Cars have issues that dealers don’t mention!! More

by TANIYAHORTON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Li Xiong

Jun 08, 2025

Russ Darrow Honda responded

Taniya, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. George Matthews george.matthews@russdarrow.com

May 26, 2025

Dealership Rating
Employee Rating

Easy to work with and friendly staff appointments were available with one call oil change quick More

by JENIFJEN00
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 26, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

May 15, 2025

Dealership Rating
Employee Rating

Russ Darrow Honda has been my go-to dealership for more than 20 years. They are professional and courteous at every encounter. More

by PAULETTESJOHNSON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Satisfied with customer service and technician response to my needs. Joe recommended service I was not aware that I needed, kept me up to date on the progress and was professional throughout. More

by KIMMFOSTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Russ Darrow Honda responded

Thank you so much for your kind words for Joe and the team, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

May 01, 2025

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I think Russ darrow is convenient and attends to the needs of my car and I appreciate the service. More

by MICHAEL0080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

May 01, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

April 26, 2025

Dealership Rating
Employee Rating

Diagnosed and fixed the problem in a reasonable period of time. Having to pay an extra 3% for using a credit card is a disappointing. More

by BCOMDOHR
Recommend Dealer
Yes

Other Employees Tagged: Joe Winklepleck

Apr 27, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

April 25, 2025

Dealership Rating
Employee Rating

I had a time stopping by getting my wheel changed it was quick and clean More

by DVONDBAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

April 23, 2025

Dealership Rating
Employee Rating

It was good They were great and helpful with my questions and checking up on us More

by TAISHAMILLER
Recommend Dealer
Yes

Other Employees Tagged: Joe Winklepleck

Apr 23, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

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