Joe Wilmore

I had been looking for Mazda CX-30 for over a month and I finally found one at Cole Chrysler, Dodge Jeep. It was a great deal this car had been at the dealership over 99 days and the price dropped tremendous finally found one at Cole Chrysler, Dodge Jeep. It was a great deal this car had been at the dealership over 99 days and the price dropped tremendously so I put my request in and immediately someone contacted me Joe a salesman we had been communicating for a week and I like in Citrus Heights I asked if the car could be de delivered but it was a bit expensive $1,000 so I let him know I would see what I could do. By this time I filled out my credit application and sent my paystubs to the finance manager, I was approved and ready to get all paperwork completed. I finally got Amtrak tickets for Tuesday 4/18/23 and reserved a hotel to stay the night and we would drive back on Wednesday 4/19/23. So I emailed Joe and let him know my plans. Monday afternoon 3:30 or so while I was working Joe left me a voice message sorry the vehicle has been SOLD!! He states he so sorry and here’s another vehicle you might like a Honda CRV, that’s not even the vehicle I was looking at so no I was happy about that. I didn’t get to check my messages until I was off work at 5:00 pm and I was just sick to my stomach and so upset I called him back and let him know I can’t believe that this happened and is this how you treat your customers well you didn’t put down a deposit and I said you didn’t ask for one or I would have. Oh and it was a local person What does that have to do with anything who cares. All they could say was sorry not good enough. I don’t recommend this dealership to anyone. I got my train ticket money refunded but not my hotel. More

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I bought a Toyota Tacoma from Mike last week. I've been driving it around now and like it even more after getting to know it. Mike is just the most honest and ethical guy I've met in any business I've been driving it around now and like it even more after getting to know it. Mike is just the most honest and ethical guy I've met in any business. He's great! He's always been there for me. More

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I bought a 2015 Wrangler from Joe and Mike. Had a lot of fun and love my Wrangler! Had a lot of fun and love my Wrangler! More

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Love my Ram I called in to check if they had the ram truck. Joe answered was quick to tell me they did have in and i was there about an hour later at the dealersh I called in to check if they had the ram truck. Joe answered was quick to tell me they did have in and i was there about an hour later at the dealership. Joe had the truck ready for us to see and test out. As soon as we got back from testing the truck we went to get down to business. He was very professional with us and willing to work with what i wanted to pay. During our waiting he offered there new starbucks coffee machine and they also had the dodgers game which was great. I believe Brian was our finance guy and he explained everything to perfection. I understood everything he said and was quick so we didn't have to wait much. In overall i will definitely recommend this dealership including Joe. I will also have them in mind first for future vehicles. Thank you for everything More

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Fine experience! They made the experience of buying a car enjoyable. No hassle, no pressure selling, we felt at ease and comfortable during the entire process. Not a t They made the experience of buying a car enjoyable. No hassle, no pressure selling, we felt at ease and comfortable during the entire process. Not a typical car dealership. More

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NO problems Very pleasant in dealing with the sales personnel and others in completing this transaction. No swarm of sales persons attacking you. So far so good. Very pleasant in dealing with the sales personnel and others in completing this transaction. No swarm of sales persons attacking you. So far so good. More

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Not very accommodating, overly complicated. I feel the used car sales manager (Mike Cummings) was aggressive and rude at times. He was basically trying to talk me out of buying this vehicle from I feel the used car sales manager (Mike Cummings) was aggressive and rude at times. He was basically trying to talk me out of buying this vehicle from moment I inquired about an oil leak concern. He also lost his patience with a (Joe Wilmore) sales assicociate when we were discussing info. From financing to coordinating the details of the loan, he was very unprofessional. I continued with this deal because I had been looking for a vehicle with specific criteria and this fit, otherwise I would have walked away from the first conversation. Joe was polite and accommodating. I appreciated his assistance. More

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Would highly recommend We have now bought two cars from Cole and are very satisfied. I would highly recommend Joe Wilmore to anyone who is looking to buy a car. I have and We have now bought two cars from Cole and are very satisfied. I would highly recommend Joe Wilmore to anyone who is looking to buy a car. I have and would recommend Cole to friends and family. More

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Excellent experience. Everyone at Cole exceeded my expectations at pretty much every step of the purchase. From the time I first stepped onto the lot, to taking receipt of Everyone at Cole exceeded my expectations at pretty much every step of the purchase. From the time I first stepped onto the lot, to taking receipt of the exact car I was looking for, to the follow-up calls to ensure that all was right with the vehicle, it was a truly surprisingly pleasant, efficient and fair transaction. I am still impressed with their customer centric service, and as an added bonus, have to say I really love the vehicle too! More

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The easiest car buying experience I have had The salesman and finance officer were very professional and did their jobs quickly and efficiently. I would definitely buy another vehicle with them! The salesman and finance officer were very professional and did their jobs quickly and efficiently. I would definitely buy another vehicle with them! I love the car I bought. More

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