Joe Vitale
Joe Vitale at Ken Ganley Subaru Wickliffe
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Joe Vitale

Service Advisor

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
30 Reviews

Been in the service business in (3) different new car dealerships for (33) years. I was apppointed to the Cadillac Service and Parts Executive Advisory board for (10) years which there were only 30 of us across the country. Love what I do and meeting and taking care of customer's.

Dealership Experience

2 yrs, 4 mos

Industry Experience

34 yrs, 10 mos

Specialties & Trainings

CHEVROLET/CADILLAC/SUBARU MASTER CERTIFIED

5.0

30 Reviews

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30 Reviews of Joe Vitale

November 23, 2024

Dealership Rating
Employee Rating

SIMPLY THE BEST SERVICE DEPARTMENT! !! Kindness abounds! I’m SO grateful. Thank you so much! More

by stevenedie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Lanese

November 11, 2024

Dealership Rating
Employee Rating

Great customer service along with mechanical service. Joe Vitale did a great job taking care everything More

by Petrac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Ken Ganley Subaru Wickliffe responded

Petra, we're delighted to hear that Joe Vitale provided you with excellent service at Ken Ganley Subaru Wickliffe. Thank you for the kind words!

October 28, 2024

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Employee Rating

A pleasure to deal with—no pressure, very informative, and very accommodating. I would not hesitate to recommend them to a friend. More

by jans2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Allie Grant, Brandon Miles

Oct 29, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided pressure-free and informative service. Your recommendation means a lot to us!

Nov 02, 2024

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2024

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I have a 2019 Subaru Outback and always have it serviced here. It operates like a brand new car. Everyone here is professional, knowledgeable and very customer oriented. When I am ready for a new one, I’ More

by im4golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Ken Ganley Subaru Wickliffe responded

Our team will be so glad to hear they've made this a great experience for you! Thank you for your continued support! - Ken Ganley Subaru Wickliffe

Oct 17, 2024

im4golf responded

Thanks again for doing a GREAT job!

October 17, 2024

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Employee Rating

Oil changes and rotations are so painless with Joe leading the way. All service advisors this dealership are top notch More

by Benjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Ken Ganley Subaru Wickliffe responded

Benjamin, thank you for trusting Joe & the Ken Ganley Subaru Wickliffe team with your vehicle's maintenance needs! We're grateful for your support and look forward to seeing you next time!

October 16, 2024

Dealership Rating
Employee Rating

Great friendly service. Very knowledgeable and always ready to answer all your concerns and questions. Thank you especially to Joe for attention to my car service. More

by Luckyfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to hear about your positive experience with Joe and the team at Ken Ganley Subaru Wickliffe! Thank you for highlighting our friendly service and expertise. We look forward to assisting you again in the future!

October 05, 2024

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Employee Rating

Very professional and courteous. Kept me informed of the servicing of my car. Would go here again. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher

Oct 07, 2024

Ken Ganley Subaru Wickliffe responded

Ted, thank you for giving our Ken Ganley Subaru Wickliffe team an opportunity to earn your business! We appreciate your kind review and look forward to serving you again in the future!

September 28, 2024

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Employee Rating

ZERO STARS almost all non certified pre owned cars are junk and brought of out of state auctions with little to no repair work done to ensure all financial responsibilities fall on the owner once purchase More

by Will Thibodaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2024

Ken Ganley Subaru Wickliffe responded

Hi Will, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 18, 2024

Dealership Rating
Employee Rating

Joe is always pleasant & extremely helpful whenever I bring my car in to Wickliffe for service . More

by Basantoriella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Ken Ganley Subaru Wickliffe responded

We're so glad to hear it! Thank you for rating us five stars! – Ken Ganley Subaru Wickliffe

Sep 21, 2024

Ken Ganley Subaru Wickliffe responded

We're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2024

Dealership Rating
Employee Rating

Always prompt, friendly, helpful and are available to answer any questions. I’m very happy with their service department. More

by PLORENZO05
Recommend Dealer
Yes

Other Employees Tagged: Allie Grant, Dario Miocic

Sep 05, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for the kind words! We're delighted to hear that our service team at Ken Ganley Subaru Wickliffe has been prompt, friendly, and helpful. We appreciate your support!

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