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Joe Vitale

Overview Reviews (36) Inventory (302)

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Joe Vitale

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Joe Vitale

Service Advisor

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

Been in the service business in (3) different new car dealerships for (33) years. I was apppointed to the Cadillac Service and Parts Executive Advisory board for (10) years which there were only 30 of us across the country. Love what I do and meeting and taking care of customer's.

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5.0

36 Reviews

Overview Reviews (36) Inventory (302)

Dealership Experience

2 yrs, 7 mos

Industry Experience

35 yrs, 1 mo

Specialties & Trainings

CHEVROLET/CADILLAC/SUBARU MASTER CERTIFIED

5.0

36 Reviews

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36 Reviews of Joe Vitale

January 28, 2025

Dealership Rating

Employee Rating

Had 1 year service done on my Forester today. Easy to get an appointment, friendly fast service, was done in less than an hour. Always get our cars serviced here! Easy to get an appointment, friendly fast service, was done in less than an hour. Always get our cars serviced here! More

by MARIETTA.SIMONE

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Franco Lanese

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Jan 28, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Marietta! We're delighted to hear that your service experience was quick and efficient at Ken Ganley Subaru Wickliffe! Thank you for trusting us with your Subaru Forester's care. See you next time!

January 05, 2025

Dealership Rating

Employee Rating

This dealership has worked hard to make my purchase the best experience ever. They are very professional but fun to work with. best experience ever. They are very professional but fun to work with. More

by SUNSHINE

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 06, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2024

Dealership Rating

Employee Rating

The staff is never too busy to put down what they are doing to speak with the customers. The areas are always clean and neat. doing to speak with the customers. The areas are always clean and neat. More

by Bwaddy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for highlighting the attentive service and clean facilities at Ken Ganley Subaru Wickliffe! We appreciate your feedback and look forward to seeing you again.

December 09, 2024

Dealership Rating

Employee Rating

Have always great service, Pleased with the process of buying out my lease. All departments buying out my lease. All departments More

by HORVATJ7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Leovic, Franco Lanese, James Callender, Erica Caja, Joseph Russo

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Dec 10, 2024 -

Ken Ganley Subaru Wickliffe responded

This is great to hear! Thank you! - Ken Ganley Subaru Wickliffe

Dec 12, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2024

Dealership Rating

Employee Rating

Friendly service and good customer service. Saleswoman Allie five stars. Overall pleasant experience buying a new car. Saleswoman Allie five stars. Overall pleasant experience buying a new car. More

by Stefanbergant

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Annette Wagoner- Salvatore

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Dec 08, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Dealership Rating

Employee Rating

Came for an oil change and tire rotation, everything was great from the time I pulled in and exited. Friendly staff and good coffee! I was out by the time promised! Thank you, Scott great from the time I pulled in and exited. Friendly staff and good coffee! I was out by the time promised! Thank you, Scott More

by Scott

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Scott, we're delighted to hear that your visit for an oil change and tire rotation went smoothly at Ken Ganley Subaru Wickliffe. Our team is always here to provide friendly service and good coffee! Thanks for the kind words!

November 23, 2024

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Employee Rating

SIMPLY THE BEST SERVICE DEPARTMENT! !! Kindness abounds! I’m SO grateful. Thank you so much! !! Kindness abounds! I’m SO grateful. Thank you so much! More

by stevenedie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Franco Lanese

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Nov 25, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

Dealership Rating

Employee Rating

Great customer service along with mechanical service. Joe Vitale did a great job taking care everything Joe Vitale did a great job taking care everything More

by Petrac4

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 12, 2024 -

Ken Ganley Subaru Wickliffe responded

Petra, we're delighted to hear that Joe Vitale provided you with excellent service at Ken Ganley Subaru Wickliffe. Thank you for the kind words!

October 28, 2024

Dealership Rating

Employee Rating

A pleasure to deal with—no pressure, very informative, and very accommodating. I would not hesitate to recommend them to a friend. and very accommodating. I would not hesitate to recommend them to a friend. More

by jans2

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Allie Grant, Brandon Miles

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Oct 29, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided pressure-free and informative service. Your recommendation means a lot to us!

Nov 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2024

Dealership Rating

Employee Rating

I have a 2019 Subaru Outback and always have it serviced here. It operates like a brand new car. Everyone here is professional, knowledgeable and very customer oriented. When I am ready for a new one, I’ here. It operates like a brand new car. Everyone here is professional, knowledgeable and very customer oriented. When I am ready for a new one, I’ll be coming back here. More

by im4golf

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Our team will be so glad to hear they've made this a great experience for you! Thank you for your continued support! - Ken Ganley Subaru Wickliffe

Oct 17, 2024 -

im4golf responded

Thanks again for doing a GREAT job!

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Joe Vitale

Service Advisor

Ken Ganley Subaru Wickliffe

36 Reviews of Joe Vitale

Dealership Inventory (302 Vehicles)

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