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Joe Vaughan
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Joe Vaughan
Assistant Service Manager
Matthews Import Center / Subaru / Kia
3013 Vestal Road
Vestal, NY 13850
68 Reviews
68 Reviews
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68 Reviews of Joe Vaughan
October 07, 2024
Great dealership. Great people. Always a smooth and simple process. Recommend not forcing people to type 15 words to review most will skip it. Great people. Always a smooth and simple process. Recommend not forcing people to type 15 words to review most will skip it. More
by Bobby B
Verified CustomerOther Employees Tagged: Zach Carlson
October 01, 2024
Always a pleasure working with Rob, Joe and Wayne. Have bought several cars here.. both Subaru and Kia Have bought several cars here.. both Subaru and Kia More
by evesattms
Other Employees Tagged: Cole Sevey
October 01, 2024
This dealership has always been wonderful to us. They communicate with us with the service they provide. They have excellent customer service. They communicate with us with the service they provide. They have excellent customer service. More
by asleep306
Other Employees Tagged: Jamal Gallop-Mckinnon, Chris Mandolfi , Gil 5 stars
September 21, 2024
Never feel pressured, and have confidence that staff guides me through my decision making honestly and knowledgely. Always a friendly atmosphere within the dealership. guides me through my decision making honestly and knowledgely. Always a friendly atmosphere within the dealership. More
by HEDGEROWHILL
September 16, 2024
Always accommodating! I only do business with Matthews. Subaru Express service is excellent and quick. I only do business with Matthews. Subaru Express service is excellent and quick. More
by bowker0
Other Employees Tagged: Jamal Gallop-Mckinnon, Mike McNeal, Chris Mandolfi, Michele Hayes
September 16, 2024
Never have a problem when I bring my vehicle in for service. My service advisor ( Michelle or Joe keep me informed on the progress. Skilled technicians do the rest. Thanks service. My service advisor ( Michelle or Joe keep me informed on the progress. Skilled technicians do the rest. Thanks More
by jsoule2
Other Employees Tagged: Michele Hayes
August 28, 2024
I would like to convey my sincerest gratitude & thanks to Matthews and Kia -for diagnosing the front rotor and pad issue with my 2020 Kia Sportage, and between the two companies, repairing them at no cost to Matthews and Kia -for diagnosing the front rotor and pad issue with my 2020 Kia Sportage, and between the two companies, repairing them at no cost to me. I so appreciate the dedicated work of those (I could get names of) who made this possible : *Kia Customer Svc/Expedite Team.: Rebecca and Jen, District Parts & Service Manager: Michael: ** Matthews Serv. Adv.- Christopher Mondolfi, Tylor Scharfenstein, Gil, and to the technicians/mechanics, and administrative talents (that don't show on any paperwork I can find) and lastly the gentleman, John Norovich, who shuttled me to and from the dealership. I have been a Matthews Fan since 1996-and thankfully so! More
by CTHORNLEY0
Other Employees Tagged: Marissa Kuklish, Jamal Gallop-Mckinnon, Robert Finta, Zach Carlson, Chris Mandolfi, Michele Hayes
August 17, 2024
Very good service, I wouldn’t go anywhere else good waiting area cash service, I want to thank Joe Vaughan and his crew for the great work they do! waiting area cash service, I want to thank Joe Vaughan and his crew for the great work they do! More
by guyphotog
Other Employees Tagged: Jamal Gallop-Mckinnon
August 15, 2024
Consistent high level of cooperation scheduling service, communicating during the service. Always know what's going on because of that communication communicating during the service. Always know what's going on because of that communication More
by wherrick
Other Employees Tagged: Wayne Truesdale
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