Joe Vassallo
Joe Vassallo at Lithia Hyundai of Reno

Joe Vassallo

Internet Sales Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.9
31 Reviews

Hello, I am a native to Reno. I have been all around in the last decade, but am grateful to be back in my hometown. I am a big sports fan and enjoy the Northern Nevada outdoors. I found the car business later in life, but so glad I did. Let me know, how I can help you!

Dealership Experience

1 yr, 1 mo

Industry Experience

1 yr, 4 mos

Specialties & Trainings

EV specialist and overall car enthusiast

4.9

31 Reviews

Write a Review

31 Reviews of Joe Vassallo

June 06, 2026

Dealership Rating
Employee Rating

No pressure sale was a big plus. Staff responded promptly and communicated clearly to all questions. Loved that I was not pressured at all. Staff was informative and went out of thei More

by BRCLUNIE1980
Recommend Dealer
Yes

Other Employees Tagged: Joe Vassallo

Jun 08, 2026

Lithia Hyundai of Reno responded

We’re so pleased to hear you felt at ease throughout your experience with our team. Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. Safe travels ahead!

June 02, 2026

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Employee Rating

Dealership had a friendly atmosphere, respectful employees, and quick service. I enjoyed having such a straightforward and easy experience. Joe was amazing. More

by JILLHAHNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach

Jun 03, 2026

Lithia Hyundai of Reno responded

Hello Jill, We're happy to hear Joe and our team made your visit seamless at Lithia Hyundai of Reno! Thanks for the review, we hope to see you again!

May 27, 2026

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Employee Rating

The entire experience from the first phone call to driving away in my new car was a very pleasant one. Before this I’d rather have a tooth pulled than buy a car! They were so polite, explained everyth More

by KIMJADIDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

May 28, 2026

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We're so happy that our team made your car-buying experience easy and seamless, especially Dylan, Joe, and Devin!

May 22, 2026

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If you are looking for genuine customer service. Start with this dealership. I was given honest communication by each person I worked with, from sales to finance. They all cared more about me makin More

by Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2026

Lithia Hyundai of Reno responded

Martin, reading your feedback truly means so much to our team at Lithia Hyundai of Reno. We are incredibly grateful to hear the honesty, communication, and customer focused approach from both our sales and finance teams stood out throughout your experience. Building long term relationships and helping customers feel confident in the decisions they make is extremely important to us, so it is wonderful to know that commitment came through in such a genuine way during your visit. Thank you for your trust, thoughtful words, and support. We look forward to being here for you for many years to come!

May 14, 2026

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Everyone was top notch. Joe and Chris were excellent with us. I’ll make sure to send everyone I know there! Thank all of you very much More

by VALWHITEHEAD20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Clark

May 15, 2026

Lithia Hyundai of Reno responded

It makes our day to read such a glowing review! Thank you from Joe, Chris, and the entire team for choosing Lithia Hyundai of Reno. We look forward to working with you and your friends in the future! Safe travels!

May 10, 2026

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Finance manager was not friendly at all and very pushy in my opinion try’s to sell you things that nobody needs More

by ATOY2NV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 12, 2026

Lithia Hyundai of Reno responded

Thank you for sharing your feedback with us. We appreciate you taking the time to provide your perspective regarding the finance portion of your visit. We always want customers to feel comfortable and informed throughout the process, and we value input like yours as we continue to improve the overall experience. Best, Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

May 03, 2026

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I am delighted with Lithia Hyundai of Reno. My Tucson (brand new) came with a small Bluelink issue from the factory that was difficult to correct. When Bluelink technicians working off property More

by MCSCHLOSSER11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2026

Lithia Hyundai of Reno responded

Thank you for taking the time to share your 5-star feedback about Lithia Hyundai of Reno. We are very pleased to hear that your new Tucson is now operating properly and that you are enjoying it. We also appreciate your recognition of Dan, Anthony, and Joe for the support they provided while your concern was being addressed. It is great to hear they stayed engaged, assisted with communication, and helped you reach a resolution. We value your kind words and are glad the overall experience left you feeling supported. Feedback like yours means a great deal to our team, and we look forward to serving you again with any future needs. Have a wonderful day!

April 10, 2026

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Joe was an awesome person to work with! He was enthusiastic and showed genuine interest in us and helping us accomplish our goals when buying a car. I appreciate the whole team for working More

by Emily G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach

Apr 13, 2026

Lithia Hyundai of Reno responded

Emily, thank you for sharing your great experience with Joe and the team! We're here to make your car-buying dreams come true! See you next time at Lithia Hyundai of Reno.

March 21, 2026

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Employee Rating

Failed to listen to my address and now I have to jump through hoops to get the information that they want. If they had just listened to me then they would have had a happy customer. But now I have to cha More

by WJF1114
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Devin Rogers, Levi Williams

Mar 24, 2026

Lithia Hyundai of Reno responded

Mr. Fitts, Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration surrounding your address and the follow-up communication you’ve been receiving—that’s certainly not the experience we want for our customers. In certain situations, we are required to use a verified address for registration, financing, and compliance purposes, which can sometimes differ from a preferred mailing address. That said, we should have taken more time to clearly explain this upfront and ensure everything was handled as smoothly as possible for you. We also understand how repeated follow-ups can feel overwhelming. Our intent is always to assist, not add frustration, and we’ll be reviewing this internally with our team. I called but got the voicemail, so when you get a moment give me a call back at 775-682-3352 or reach out via email at SRobert@lithia.com. Thank you again for your feedback. Respectfully yours, Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@lithia.com

March 18, 2026

Dealership Rating
Employee Rating

Joshua Boyce was very friendly and professional. He did everything he could to give us the best possible outcome with buying our car as well as Joe and the rest of the team. They got us in and out a More

by DTNICHO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Boyce , Joshua Boyce

Mar 18, 2026

Lithia Hyundai of Reno responded

We are thrilled that you enjoyed working with Joshua, Joe, and our team here at Lithia Hyundai of Reno. Thank you from all of us, especially Joshua, for your kind words and fantastic recommendation.

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