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Joe Valdez
Joe Valdez at Boucher Hyundai of Janesville
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Joe Valdez

Service Writer

Boucher Hyundai of Janesville

2009 Milton Ave
Janesville, WI 53545

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4.5
408 Reviews
4.5

408 Reviews

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408 Reviews of Joe Valdez

January 27, 2025

Dealership Rating
Employee Rating

I had good service. . Can’t wait for new showroom to open. When is it going to open? More

by ZIDGL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Cartwright Service Manager 608-750-1200

January 27, 2025

Dealership Rating
Employee Rating

They treated me like family and they did every thing they said they wood thank you voucher group you done good More

by robertbrohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Botten, Ross Cartwright, Bradley Hanthorn

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Jan 27, 2025

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, Robert, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

January 11, 2025

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Employee Rating

Excellent communication, support, and follow up as they fixed our vehicle following an unexpected service problem. I would come here for service again (cannot say that about most other dealerships). More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Boucher Hyundai of Janesville responded

Thanks, Dan, for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

January 02, 2025

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Employee Rating

I've had pleasant purchase, and it was amazing the vehicle that I purchased is also amazing I'm not going to complain about anything I'm quite happy and very happy of the vehicle that I purchased Hyun More

by pharmmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Botten, Ross Cartwright, Bradley Hanthorn

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Jan 03, 2025

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

January 01, 2025

Dealership Rating
Employee Rating

Joe was efficient and courteous. Listened to my concerns and gave me professional guidance through my service More

by House53511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oneida Acosta, Zack Sederstrom, Noel Jhocson, Cameron Mallory, Ross Cartwright, Jalin Washington, Matthew Baker, Bradley Hanthorn, Tim Linton

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Jan 02, 2025

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

January 01, 2025

Dealership Rating
Employee Rating

They did exactly as they promised and didn’t give me no grief at all More

by brian.p.sherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Cartwright, Bradley Hanthorn

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Jan 02, 2025

Boucher Hyundai of Janesville responded

We are very happy to have provided you with such a positive experience, Brian! We sincerely value your business and look forward to your next visit. Ross Cartwright Service Manager 608-750-1200

November 27, 2024

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Employee Rating

Went in for 50,000 mile check up and alignment car left driving worse than when I brought it and oil was almost 3 quarter low not only did they not do what they were supposed to it took them a week longer More

by SUE2JON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 02, 2024

Boucher Hyundai of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ross Cartwright Service Manager 608-750-1200

November 19, 2024

Dealership Rating
Employee Rating

Joe Valdez is the BEST! He took care of my vehicle's issue quickly, and had it back on the road ASAP! More

by PETENOGAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Cartwright, Bradley Hanthorn

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Nov 19, 2024

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Ross Cartwright Service Manager 608-750-1200

November 07, 2024

Dealership Rating
Employee Rating

I have been going here since buying my vehicle in 2016. Have always been treated well. Joe was great as always. More

by SNOOZIE19610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 11, 2024

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you once again to make your experience with us here at Boucher Hyundai of Janesville a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

October 22, 2024

Dealership Rating
Employee Rating

They did a Great fix. But it was to high of price thank you Much More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Cartwright, Bradley Hanthorn , Hunter was super. Not sure who did repair. They were great

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Oct 22, 2024

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us, Mark. We will share your comments with our team, and we hope to see you again. Ross Cartwright Service Manager 608-750-1200

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