Joe Valdez

Very helpful got me in as soon as they possibly could let me get a loaner car to make it to work and finished the job in apple time me get a loaner car to make it to work and finished the job in apple time More

by tomgrayhorse Verified Customer Verified Customer

Helpful 0

Report | Print

Service department was quick to get me in for an appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing More

by Yvonne Verified Customer Verified Customer

Helpful 0

Report | Print

Took forever to get my car over 2 months. Was quoted one price and ended up paying over 300.00 more. Was quoted one price and ended up paying over 300.00 more. More

by wuttke Verified Customer Verified Customer

Helpful 0

Report | Print

I was stuck in the middle of somewhere and nowhere when my Hyundai 2018 Sante Fe Sport turbo with AWD broke down. Boucher Hyundai wasn't the closet dealership but they were the only dealership with rental my Hyundai 2018 Sante Fe Sport turbo with AWD broke down. Boucher Hyundai wasn't the closet dealership but they were the only dealership with rentals and loaners if needed. The person I spoke with Saturday before Easter Sunday was very helpful and polite. The service department did a prompt and great job the following week and even the lady who check us was kind and considerate. More

Helpful 0

Report | Print

The staff was very polite. They finished in a timely manner. The waiting room was very clean with well stocked beverages and snacks. They finished in a timely manner. The waiting room was very clean with well stocked beverages and snacks. More

by Rayna Litsheim Verified Customer Verified Customer

Helpful 0

Report | Print

Oneida Acosta makes buying a car easy, Cameron in the Finance area is great as well. Have used the service area for years and Joe and the rest are just great. Finance area is great as well. Have used the service area for years and Joe and the rest are just great. More

Helpful 0

Report | Print

Excellent response. I got an appoint Next for the next day Joe was friendly and courteous I particularly liked the video. I got an appoint Next for the next day Joe was friendly and courteous I particularly liked the video. More

by JJOBE Verified Customer Verified Customer

Helpful 0

Report | Print

Boucher Hyundai is the best dealership. Joe is an awesome service advisor and Pete is the best Hyundai technician! Joe is an awesome service advisor and Pete is the best Hyundai technician! More

by PETENOGAJ Verified Customer Verified Customer

Helpful 0

Report | Print

Joe was the reason I came to this dealership! He’s a definite asset very nice and efficient. He’s a definite asset very nice and efficient. More

by ruthkurth Verified Customer Verified Customer

Helpful 0

Report | Print

Still waiting on a part they said they would order back in December 2023 for a recall. I have to keep calling to check in on the status, I’ve been told it’s on back order but I’m aware this part has been a in December 2023 for a recall. I have to keep calling to check in on the status, I’ve been told it’s on back order but I’m aware this part has been available since the first of the year. It has become apparent to me they’ve never ordered the part and aren’t being honest about it. In addition I was told to bring my car in after calling twice about the part. I brought my car in, sat there for 30 minutes and they told me they didn’t have said part and that I would have to schedule again to bring it back in. It’s been almost 2 weeks again and I’ve heard nothing. More

by BMSTRONACH Verified Customer Verified Customer

Helpful 0

Report | Print