Joe Underwood
Joe Underwood at Serra Chevrolet

Joe Underwood

General Manager

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

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4.5
33 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

36 yrs, 2 mos

4.5

33 Reviews

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33 Reviews of Joe Underwood

June 03, 2025

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Employee Rating

I was sold a car cash with the impression it was 1 issue with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership More

by sguyjr81
Sales Price Transparency
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Recommend Dealer
No

May 27, 2025

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Everyone was so polite our salesperson was exceptional i would recommend anyone to purchase a car from Serra More

by rbdeb
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Recommend Dealer
Yes

May 19, 2025

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We were treated with professional but friendly service at Serra Chevrolet Bartlett. This is our second vehicle from this dealership and probably won't be the last as we get a good deal through them. More

by maswop
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Recommend Dealer
Yes

May 18, 2025

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Annalise and the whole service crew goes above and beyond to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal wi More

by stawakls92
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zack Imam, Greg Burks, Bryant Ward , Annalise

May 17, 2025

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Like all options I was giving great service and communication will recommend this dealership to anyone More

by Perry.miller43
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zack Imam, Greg Burks, Bryant Ward , Mat

May 16, 2025

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Terrible experience. Had to call the service department 6 times for the status of my vehicle with no communication whatsoever. Also, the warranty that this particular de More

by taylorseaman
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Recommend Dealer
No

Other Employees Tagged: Zack Imam, Greg Burks , Angela Wilson

May 16, 2025

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Was in the hunt for a new car,didn't think my credit was up to par.so I decided to go Sierra Chevrolet,since I already dealt with them in the past.got a nice offer for my new vehicle and I'm enjoying it! More

by tmoney922
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Zack Imam, Greg Burks , Angela Wilson, Mr Guzman and Mr Almayahi

May 15, 2025

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Always professional and courteous service. The advisors are well versed and knowledgeable about current and preventative needs. More

by pamela_chesser
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zack Imam, Greg Burks , Angela Wilson

May 11, 2025

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Employee Rating

This is the best open dealership kind family oriented associates I have ever traded vehicles.mr underwood is an awesome man. Thanks for the kindness. I will buy again from serra chevy bartlette tn. More

by stawakls92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Imam , Angela Wilson

May 09, 2025

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Employee Rating

Serra always takes care of me. Tech support and service has always been superior. I will always use Serra for service needed or even a new car More

by mphspurplelady
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zack Imam, Greg Burks , Angela Wilson

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