

Dealership Experience
1 yr, 3 mos
Industry Experience
36 yrs, 2 mos
33 Reviews
Write a Review33 Reviews of Joe Underwood
June 03, 2025
I was sold a car cash with the impression it was 1 issue with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership More
Other Employees Tagged: Zack Imam, Greg Burks, Bryant Ward
May 19, 2025
We were treated with professional but friendly service at Serra Chevrolet Bartlett. This is our second vehicle from this dealership and probably won't be the last as we get a good deal through them. Serra Chevrolet Bartlett. This is our second vehicle from this dealership and probably won't be the last as we get a good deal through them. More
May 18, 2025
Annalise and the whole service crew goes above and beyond to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal wi to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal with. My underwood and used car mgr. Has really been so kind to me. I will buy and service my next vehicle from this dealership and my friends also. Thanks for some kindness from the dealership. More
Other Employees Tagged: Zack Imam, Greg Burks, Bryant Ward , Annalise
May 17, 2025
Like all options I was giving great service and communication will recommend this dealership to anyone communication will recommend this dealership to anyone More
Other Employees Tagged: Zack Imam, Greg Burks, Bryant Ward , Mat
May 16, 2025
Terrible experience. Had to call the service department 6 times for the status of my vehicle with no communication whatsoever. Also, the warranty that this particular de Had to call the service department 6 times for the status of my vehicle with no communication whatsoever. Also, the warranty that this particular dealership sells their customers does not even cover their own service fees. If you buy the warranty they offer at the time of purchase, you not only have to pay the deductible in the policy, but also exorbitant additional service fees. More
Other Employees Tagged: Zack Imam, Greg Burks , Angela Wilson
May 16, 2025
Was in the hunt for a new car,didn't think my credit was up to par.so I decided to go Sierra Chevrolet,since I already dealt with them in the past.got a nice offer for my new vehicle and I'm enjoying it! up to par.so I decided to go Sierra Chevrolet,since I already dealt with them in the past.got a nice offer for my new vehicle and I'm enjoying it! More
Other Employees Tagged: Zack Imam, Greg Burks , Angela Wilson, Mr Guzman and Mr Almayahi
May 15, 2025
Always professional and courteous service. The advisors are well versed and knowledgeable about current and preventative needs. The advisors are well versed and knowledgeable about current and preventative needs. More
Other Employees Tagged: Zack Imam, Greg Burks , Angela Wilson
May 11, 2025
This is the best open dealership kind family oriented associates I have ever traded vehicles.mr underwood is an awesome man. Thanks for the kindness. I will buy again from serra chevy bartlette tn. associates I have ever traded vehicles.mr underwood is an awesome man. Thanks for the kindness. I will buy again from serra chevy bartlette tn. More
Other Employees Tagged: Zack Imam , Angela Wilson
May 09, 2025
Serra always takes care of me. Tech support and service has always been superior. I will always use Serra for service needed or even a new car Tech support and service has always been superior. I will always use Serra for service needed or even a new car More
Other Employees Tagged: Zack Imam, Greg Burks , Angela Wilson