Joe Sweitzer
Joe Sweitzer at Lexus of Wilmington
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Joe Sweitzer

Service Director

Lexus of Wilmington

2100 Pennsylvania Avenue
Wilmington, DE 19806

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Joe Sweitzer

August 29, 2024

Dealership Rating
Employee Rating

Manager has been trying hard to communicate to lexus corporate about issue with car. However, no solution has yet to be provided More

by gholob
Recommend Dealer
Yes

August 16, 2024

Dealership Rating
Employee Rating

Our purchase was made easier by Ryan's knowledge and his dedication to getting the process completed in a timely manner. More

by ccmixed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Djibril Semega, Ryan Jones

July 31, 2024

Dealership Rating
Employee Rating

Rob Payson has been my services advisor for some time now. I'm proud to say Mr. Payson has demonstrated true exception professional services. I trust Mr. Payson with providing me with outstanding custom More

by rrjam2it
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Lexus of Wilmington responded

Thank you for sharing such a glowing review! We're delighted to hear that Rob consistently provides exceptional service at Lexus of Wilmington. Your trust and satisfaction mean the world to us, and we'll be sure to pass along your kind words.

July 31, 2024

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Employee Rating

I always enjoy coming to Lexus of Wilmington. The service department is the best. Everyone is so friendly and my service professional who is Rob Payson is absolutely the best. He will make sure More

by Myrtle Braxton51$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Ozoria

Jul 31, 2024

Lexus of Wilmington responded

Myrtle, we're delighted to hear that Rob and our service team at Lexus of Wilmington have taken such great care of you and your car. Thanks for the kind words!

July 15, 2024

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Employee Rating

We were having our car serviced and were on a very tight time schedule. There was a delay, so we spoke with the service manager (Joe Sweitzer) about our issue, and without hesitation, he arranged to have ou More

by John
Workmanship
Service Time
Recommend Dealer
Yes
Jul 15, 2024

Lexus of Wilmington responded

John, we're delighted to hear that Joe and the team at Lexus of Wilmington provided such exceptional service during your visit. Thanks for sharing this wonderful feedback!

July 13, 2024

Dealership Rating
Employee Rating

Well run and organized business! Will do business again Sales and Service. Service Director is very knowledgeable along with his service team. More

by clionel675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2024

Lexus of Wilmington responded

Thank you for the kind words! We're glad to hear that our Sales and Service teams at Lexus of Wilmington made a great impression. We look forward to serving you in the future!

June 29, 2024

Dealership Rating
Employee Rating

My experience at Lexus of Wilmington was far better than I had expected. My Salesperson Tiffany made the experience fun. She stay engaged throughout the entire process and made us feel like we were her only More

by DGPhotogreapher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Lexus of Wilmington responded

Thank you for sharing your positive experience! We're delighted to hear that Tiffany made your visit enjoyable and engaging at Lexus of Wilmington. We look forward to welcoming you back in the future!

June 29, 2024

Dealership Rating
Employee Rating

I really enjoyed my experience with Darren when I was buying a car if you guys are looking to purchase any cars I suggest that you purchase at Lexus and Wimmerton and shot with Darren More

by Taishatate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Nicholson , Erik Ozoria

Jul 01, 2024

Lexus of Wilmington responded

We're delighted to hear that Darren made your car-buying experience enjoyable at Lexus of Wilmington! Thanks for the recommendation and support. Enjoy your new ride!

May 24, 2024

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Employee Rating

Joe went above and beyond the typical duties of service manager. He made sure I was 100% squared away with my used 2020 Toyota Sienna purchase. This man is an amazing, kind, generous and super approachable More

by Zhen Lin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Lexus of Wilmington responded

Zhen, we're delighted to hear Joe provided such exceptional service and made your experience at Lexus of Wilmington memorable. Thanks for sharing!

March 09, 2024

Dealership Rating
Employee Rating

Joe consistently goes above and beyond to ensure his customers receive a best in class customer experience. Thank you for all you do! More

by Chuckj
Recommend Dealer
Yes
Apr 03, 2024

Lexus of Wilmington responded

Chuck, it's great to know that Joe has been providing you with top-notch service at Lexus of Wilmington. We appreciate your kind words and look forward to serving you again in the future!

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