Joe Scott | Page 2

It was an awesome experience for my husband and I buying our first Volkswagen Tiguan. The sales and service staff were very friendly, knowledgeable, and customer focused. Very classy dealership. We will our first Volkswagen Tiguan. The sales and service staff were very friendly, knowledgeable, and customer focused. Very classy dealership. We will definitely be buying more vehicles from Ganley. We love our new Tiguan! We are addicted to the quality ride, and finishes, powerful engine, and overall driving experience. Thank you Ganley Volkswagen of Bedford especially Joe Walker and Joe Scott. Nice people selling quality products at a fair price. More

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Always very professional, worked to attain best financing terms, overall, Great Experience. Adequate vehicle stock, worked quickly to prepare newly arrived vehicle to be spot delivered. terms, overall, Great Experience. Adequate vehicle stock, worked quickly to prepare newly arrived vehicle to be spot delivered. More

by JMill Verified Customer Verified Customer

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We had a good experience with Ganley on our used car purchase. Quick to the point negotiations with the sales manager via email. The actual transaction was just as we negotiated and the salesman found purchase. Quick to the point negotiations with the sales manager via email. The actual transaction was just as we negotiated and the salesman found floor mats that were not part of the original deal. Small thing - but appreciated. The wait to buy the car with the finance guy is just too long. That was the only disappointing part of the transaction. More

by KJMMAIL Verified Customer Verified Customer

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Waited over 2 hours to spend 5 minutes to sign papers. Only had 1 finance guy working that day. I had an appointment also that day. Only had 1 finance guy working that day. I had an appointment also that day. More

by B.CVELBAR Verified Customer Verified Customer

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They have always taken great care of me during our business relationship, making me feel supported and like a true member of the VW family! business relationship, making me feel supported and like a true member of the VW family! More

by TIFFANMULLINS Verified Customer Verified Customer

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Lenell took very good care of me. I will recommend to everyone I know. He made the process very smooth. Thanks for everything. I’m very satisfied. everyone I know. He made the process very smooth. Thanks for everything. I’m very satisfied. More

by PATRICK.COOK67 Verified Customer Verified Customer

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So far I have been satisfied with all aspects of this dealership. Purchased a vehicle that I truly love, their is one problem needing resolution dealership. Purchased a vehicle that I truly love, their is one problem needing resolution More

by DOGGNUTS04 Verified Customer Verified Customer

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A fair / average experience. Fair customer service - not above average by any means. Poor / slow follow through on some end of sale items that required several extra follow ups. Would not recommend. Howard above average by any means. Poor / slow follow through on some end of sale items that required several extra follow ups. Would not recommend. Howard was friendly and responsive but in general very subpar service and hospitality while there. More

by VWCTMR Verified Customer Verified Customer

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I was sold a fuse for the car charger that didn't work for the problem. They didn't check to see if it worked . for the problem. They didn't check to see if it worked . More

by Sarah Jackson Verified Customer Verified Customer

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3 weeks and dont have my 2nd key, sales guy very inexpierienced and car was not clean on inside and once i drove off they didnt seem to care about finding my key or finishing there part of the deal inexpierienced and car was not clean on inside and once i drove off they didnt seem to care about finding my key or finishing there part of the deal until i got ahold of the used sales manager who i didnt originally deal with since my car is new. The used manager named joe actually seemed concerned about getting my key ordered and wanted to make sure i was happy. I would deal with him but Ill most likely never buy a new car from there again. More

by Vwchevy Verified Customer Verified Customer

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