Joe Sanseverino
Joe Sanseverino at DCH Honda of Nanuet
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Joe Sanseverino

Service

DCH Honda of Nanuet

10 NY-304
Nanuet, NY 10954

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17 Reviews
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17 Reviews

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17 Reviews of Joe Sanseverino

December 30, 2023

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Employee Rating

I was sent an email regarding a recall on a fuel pump. I set up an appointment with nanuet honda dealer. I’m driving from the Bronx. Which is approximately a 45 minute drive with no traffic. Tolls are More

by Carmen.marengo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2024

DCH Honda of Nanuet responded

Hello Carmen, I'm really sorry to read about your experience. It's clear we've let you down with communication and that is not the standard of service we aim for. We understand how frustrating this must have been for you especially considering the distance travelled. Please reach out so we can discuss this further and find a way to make things right by you. Best, Joe Modica - Service Manager - 845-501-8351

November 12, 2023

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Employee Rating

I’ve used Honda service for 11 years straight since I purchased by 2012 Honda Fit at the dealership in Nanuet, NY. And I’ve known Joe Sanseverino all those years as well as I immediately gained a trust More

by ray.ciarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Clifford

Nov 13, 2023

DCH Honda of Nanuet responded

Thanks for the kind words about Joe and your continued loyalty throughout the years, Ray! We're glad to have you in the DCH Honda of Nanuet family!

July 17, 2023

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Employee Rating

Joann who was the sales representative that helped me with the purchase of my new vehicle, made the transaction from beginning to the end a pleasure. She was patient and returned my calls. She also answe More

by cw
Recommend Dealer
Yes

Other Employees Tagged: Michael Ehirim, Joann Wehbe

Jul 17, 2023

DCH Honda of Nanuet responded

Hello CW, We want purchasing a vehicle to be an enjoyable experience, and it will mean a lot to Joann in hearing her informative communication and patient guidance led to yours being pleasant from beginning to end. Thank you for working with us here at DCH Honda of Nanuet and your kind recommendations as well. The team is here to help with anything else you need, so please reach out for support at anytime. Drive safe and have fun.

July 09, 2023

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Employee Rating

IM A NEW SERVICE CUSTOMER TO THIS DEALERSHIP ASOF JAN 1,, 2023 AND SINCE I STARTED I GIVE MY SERVICE ADVISER GABRIELL,,BRITTNEY ,THEIR MGR JOE , AND JOE’S ASST , ARE VERY PASSIONATE PROFESSIONAL AND CARIN More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MGR JOE , ADVISOR GABE ROSARIO,AND BRITTNEY

Jul 10, 2023

DCH Honda of Nanuet responded

Hello CC, We're thrilled to have you as our DCH Honda of Nanuet service guest. Thank you so much for complimenting Gabriel, Brittany, Joe and the team. It means a lot to us to be commended on our passionate, caring and professional assistance and we're always happy to go the extra mile for our valued customers. Drive safe and we'll see you next time we can be of service.

Jul 10, 2023

CC responded

You are sooo WELCOME !,,

December 31, 2021

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Employee Rating

Terrible service. Doesn't want to fix anything even when it was under warranty or it was their fault. Terrible customer service. Would never come back here again. More

by ellebee23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Darren Makofsky, Jean Joseph, Joseph Modica, Charles Harris, Eric Martinez, Mehmet Edipov , Jeremy Carrasquillo, Dennis Clifford, Bill Eagle

March 04, 2021

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Employee Rating

When in to have my 2018 Pilot serviced after having a bad experience at another dealership (Middletown Honda). Joe Sanseverino was very helpful, knowledgeable and professional to say the least.. More

by nperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Robo, Charles Harris

Mar 04, 2021

DCH Honda of Nanuet responded

NPerez, we appreciate you taking the time to write such a kind review. Joe and our Honda of Nanuet team are happy to have helped you with service on your Honda Pilot and we're glad everything worked out. We hope you come see us again in the future!

October 25, 2019

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See Joe Sanseverino for all your service needs. Great experience today at Honda Of Nanuet , Joe Sanseverino answered all the questions I had on services due on my 2017 Accord Sport. He recommended More

by W2KBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 28, 2019

DCH Honda of Nanuet responded

Thank you for the five-star review! We are glad that you had a wonderful experience with us.

August 29, 2019

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Employee Rating

2nd great experience in 3 months! We leased 2 Honda Civics in 3 months! What else can I say in addition to highly recommending Tony Oparaku as someone great to work with! He is kind, d More

by Giselle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Robo , Tony Oparaku

Aug 29, 2019

DCH Honda of Nanuet responded

Thank you for sharing your five-star review with us! We are happy to hear that Tony provided you with such excellent assistance. We appreciate your loyalty and we hope to see you again!

August 24, 2019

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Employee Rating

2 hours for oil change Showed up ahead of appointment. After 1.5 hours went back to service only to find that they had not even started.. 2 hours later I’m still waiting. An More

by jrock
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Young woman with tatoo today. Joe is good.

Aug 26, 2019

DCH Honda of Nanuet responded

We apologize if you did not have a five-star experience while visiting us. Please give us a call at your convenience. Thank you, Dominick Garretson 845-501-8351

February 21, 2019

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Employee Rating

customer service This is a original review that I must edit and I do apologize for jumping the gun thank you for the hard work you guys do More

by Oliviap07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darren Makofsky , Dennis Clifford, Dominick Garretson, Anthony Landestoy

Feb 22, 2019

DCH Honda of Nanuet responded

Olivia, thank you for the five-star review!

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