Joe Rodriguez

Kolin was patient and not pushy. He listened to us, worked with us and gave us a great experience. We are happy with our purchase and will use Gates again in the future. worked with us and gave us a great experience. We are happy with our purchase and will use Gates again in the future. More

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This dealership sold us a 2012 Ford F150 in April of 2019 the new things was wrong with the motor never said anything $26,000 now things in the motors gone wrong and now we have to pay over $10,000 to get it the new things was wrong with the motor never said anything $26,000 now things in the motors gone wrong and now we have to pay over $10,000 to get it fixed Gates you suck and now the warranty is gone because the ticking was not continuously. Oh yeah and when we took it to get its first oil change right there at Gates Mishawaka the young woman barely knew how to do it did not tighten the splash guard for the oil pan. And dented the guard. More

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I’ve purchased 4 vehicles from them and the manager in the Elkhart office is an xxxxxxx!! There is a gouge in a tire and his cheap xxx can’t replace a tire for me. I should have known not to go back after the Elkhart office is an xxxxxxx!! There is a gouge in a tire and his cheap xxx can’t replace a tire for me. I should have known not to go back after the last time he treated me with disrespect More

by 76DOLPHIN Verified Customer Verified Customer

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Excellent experience! I was very impressed. These people got exactly what I wanted. As Far as car and finances. I would recommend these people to everyone. got exactly what I wanted. As Far as car and finances. I would recommend these people to everyone. More

by MITCHELLSC1999 Verified Customer Verified Customer

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GREATEST SERVICE EVER i was very pleased with Joe and Tom they were so very help and jeff was also very helpful.. thank you all for the greatest service i was very pleased with Joe and Tom they were so very help and jeff was also very helpful.. thank you all for the greatest service More

by JENNIFER.WHITMER Verified Customer Verified Customer

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Gates of Elkhart went above and beyond to help me get into a new car. The entire staff is friendly, helpful, and just absolutely awesome. into a new car. The entire staff is friendly, helpful, and just absolutely awesome. More

by RAERAEWILES Verified Customer Verified Customer

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Wonderful experiences at Gates every time! David helped me narrow down my choices before even going to the dealership! Tom was a wonderful salesman who helped me get into the specific vehicle I was looking me narrow down my choices before even going to the dealership! Tom was a wonderful salesman who helped me get into the specific vehicle I was looking at. Joe was really helpful in making sure I stayed in my budget and Jef made it all happen! I’ll never go to another dealership again. Gates is home! More

by ANGRWALT Verified Customer Verified Customer

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Friendly, professional Told what i wanted and they worked with me to find it at a price i told them. Had some issues during the inspection and rhey took care of all of it. Told what i wanted and they worked with me to find it at a price i told them. Had some issues during the inspection and rhey took care of all of it. More

by LJGUNSLINGER Verified Customer Verified Customer

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Great staff but poor results The truck had a few minor issues when I purchased it . I was reassured that things would be taken care of after being in the shop 3 separate times for The truck had a few minor issues when I purchased it . I was reassured that things would be taken care of after being in the shop 3 separate times for several days over about a 4 month time span I believe the issues are now corrected. My problem with this is I was charged almost $500.00 for the repairs of . New battery, a fuse , and repair of a couple wires on the trailer harness. Now having theses issues from the beginning I don’t understand why they weren’t addressed the first time truck was in the shop & why was I charged for things everyone involved in this sale from the salesman to sales manager finance manager & service manager were aware of . Quite honestly this was the first vehicle I’ve ever purchased from a gates dealership & with the issues I’ve had it will definitely be the only one . More

by jstpltn3 Verified Customer Verified Customer

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Very helpful All of the staff was great! My salesman Rob was very professional and helpful when it came to making sure I knew what all of my options were. They mad All of the staff was great! My salesman Rob was very professional and helpful when it came to making sure I knew what all of my options were. They made sure I was fully understanding all of the information I was being given. I would definitely recommend them to anyone looking to purchase a vehicle. More

by letyharo Verified Customer Verified Customer

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