Joe Quaranta

After 25 years online, this is the first negative review I've ever left. Let me start with the positives and who this dealership might be for: Great people: The staff are friendly, knowledgeable, and I've ever left. Let me start with the positives and who this dealership might be for: Great people: The staff are friendly, knowledgeable, and create a professional, inviting atmosphere. You’ll feel welcomed and probably leave feeling good about your decision. Who this dealership is for: If you don’t care about costs, never look at a bill, and just want to get work done without thinking about the price, you’ll probably love this place. But if that’s not you—stay away from this dealership. While the salespeople are skilled at making you feel good about buying, that’s exactly why it’s dangerous. If you encounter issues after your purchase or want to feel like a valued customer, forget it. They’ll literally take you for a ride. As someone who NEVER leaves reviews, I’m writing this because I feel obligated to warn others. Do not buy a vehicle here—ever. If this helps even one person avoid the headache I’ve experienced, it will have been worth it. You’ve been warned. More

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Buy here at your own risk. They go thru General Managers every 3-6 months. All is well up to when you make the purchase. It goes down fast from there. No after the sale servi They go thru General Managers every 3-6 months. All is well up to when you make the purchase. It goes down fast from there. No after the sale service. No respect for the customer and what they promised. I dropped $120K on a full size Rover 2 years ago and got ZERO for after sale service. That Patrick Promise is a bunch of ..... Try complaining to their offices in Schaumburg. You will get a bigger nothing. It's all about what you get after you write the check which in my case was a disaster. Stay away. Go to Orloff or Hinsdale. You will get great service there. More

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My Range Rover was serviced and I picked it up in January I am having issues again and had it towed there on 3/7/23. 2 WEEKS LATER 3/20/23 and still no response back from anyone regarding my vehicle. This is I am having issues again and had it towed there on 3/7/23. 2 WEEKS LATER 3/20/23 and still no response back from anyone regarding my vehicle. This is unacceptable on all levels. I left several VMs and 2 weeks later nothing. I have been on hold for over 6 minutes each time only to be transferred to a VM (I have recorded this as proof because it's hard to believe!!!) How is this acceptable!!!! I finally spoke to Ernie and he confirmed my truck is there but NO NOTES NOR NOTHING HAS BEEN DONE?? After 2 weeks. How does this even happen? More

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