Joe Plourde

Such a pleasure to deal with! Joe was fantastic. Couldn’t have asked for better service and a better car buying experience than Hyundai of Orange Park! will definitely be doing bu Joe was fantastic. Couldn’t have asked for better service and a better car buying experience than Hyundai of Orange Park! will definitely be doing business in the future! More

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Very shady and unprofessional management of the dealership. So my son went to checkout the car. Never mind that they could find the car for almost 20 minutes (even though the has been with the gr dealership. So my son went to checkout the car. Never mind that they could find the car for almost 20 minutes (even though the has been with the group for over two months). After the test drive sits down to look at the numbers. Manager send the numbers with additional close to $7K extra and extreme lowball trade. So the was advertised as CPO, but manager decided to screw over a young kid and added his 7years/70k miles warranty for additional $4k, added $2k for certification (to already certified car), and something else for another $1k. Something like that I would expect from a small shady dealership but not from Hanania Group. Well I guess it is very tempting to take advantage of a young kid. Nice try, better luck next time with a kid who's dad is not involved in the purchase. More

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We worked with Joe Plourde on the purchase of a used vehicle. Having spent the previous day at another dealership with aggressive tactics, it was a relief to work with Joe. He was professional and str vehicle. Having spent the previous day at another dealership with aggressive tactics, it was a relief to work with Joe. He was professional and straight forward. We were able to complete our purchase in minimal time without any hassle and left the dealership with the car we wanted. More

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Purchased a 2017 Jeep Wrangler and traded in a perfect 2019 Charger RT with ZERO issues. After feeling like I got pushed into the deal because another customer was looking at the Jeep at the same time, I 2019 Charger RT with ZERO issues. After feeling like I got pushed into the deal because another customer was looking at the Jeep at the same time, I purchased the Jeep. I looked at the Jeep a few times and had questions about a potential leak from the dif cover, and other leaks. Was told over and over a "100% Mechanical Inspection" was done on the Jeep...more on that later. The people push you into some xx Family Plan that does absolutely nothing except add to your payment. First it says it has a warranty which they told me, they dont tell you it is for a NEW vehicle only. The plan supposedly gives windshield washer fluid, nitrogen air in tires, etc. etc.... then guess what they dont even give you a passcode to log on to the Family Plan app to get these "amazing" perks. I had to repeatedly ask for a code and it was a new employee that dug it up. And a "Welcome Box" that I never received that this amazing plan stated you would get the day you buy the vehicle. Once I purchased the vehicle I noticed the gas light come on, I was driving back and pulled over for no headlight...literally 2 hours later from the dealership! After calling and bringing it in, I was told to bring it in.... it needed a complete housing and headlight. The problem is that it has aftermarket headlights. The dealership stated they would only replace one headlight. This would leave me driving around with 2 different lights. A MONTH After emails, calls, refusing to have 2 different light they finally agreed after a MONTH to change them. I get them changed finally and check the lights to see if the work and 3 BIG scratches are across the right headlight. I brought this up to the service department while I was still there, was told they would have to take them back off and put the broken lights back on and send the scratched light back to replace it. I told them to not even worry about because I am sick of messing with this dealership and this LEMON that was sold to me. Here are the other issues that were the next day after buying vehicle.... Dif leak, Wiper Fluid tank completely empty and found out that was bad, quart low in oil, Radiator reserve tank completely empty, the electrical setup for lights is terrible and I have to get that addressed and the list goes on. I was able to take it to a mechanic to get it checked out, this is what was found: Rear Main Seal Engine Leak, Dif Leak, broken washer tank and motor, valve cover leak. And where is this 100% Mechanical Inspection Hyundai of Orange Park speaks of? I brought this up to the dealership.... I was told they wont cover it and to use my warranty. So now I have to pay the deductible to fix the Jeep. I HAVE NOT MADE THE FIRST PAYMENT YET!!!! No one answers calls, slow answer on emails, no call backs or you wait a couple of days. The managers avoid talking to you especially if you have questions about the vehicle you were just sold. I can keep going with all the issues with my purchase. I have all the photos, emails, text that were sent to the dealership to various employees. DO NOT PURCHASE A VEHICLE HERE! More

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It’s always great pleasure to go to Hyundai of Orange Park, great people- Thanks Joe!! Park, great people- Thanks Joe!! More

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Joe Plourde and the team at the orange Park location are easy to work with and no pressure sales. I enjoy working with the location on Blanding. Thank you out all for helping me lease my new Kona. easy to work with and no pressure sales. I enjoy working with the location on Blanding. Thank you out all for helping me lease my new Kona. More

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Always friendly service. Hattie in service is the best. But rest of service people are great as well. Hattie in service is the best. But rest of service people are great as well. More

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Customer friendly, good follow through as planned . Joe was willing to go beyond the call of delivery and deliver the car to NC Joe was willing to go beyond the call of delivery and deliver the car to NC More

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Great dealership sales staff is fantastic Joe plourde is great ,understanding and finds a way to get you what you need . This is 1 dealership I trust and will continue to use , the cars are great and staff great ,understanding and finds a way to get you what you need . This is 1 dealership I trust and will continue to use , the cars are great and staff fantastic More

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Sales person (Joe) was very helpful and walked me through every step and help us get a very nice car and happy experience. every step and help us get a very nice car and happy experience. More

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