Joe Mortell

Audi of great neck is a top notch sales experience. Our salesman, Joe Mortell made the car buying experience a pleasure from when he first showed us the Audi Q3 to when we took delivery of the car. He Our salesman, Joe Mortell made the car buying experience a pleasure from when he first showed us the Audi Q3 to when we took delivery of the car. He was hands on, and very experienced and knowledgeable in the vehicles that he sells. We were purchasing this car for our daughter as her first car. And he was most pleasurable to work with. Moustapha Aly, the finance manager, made the whole financing aspect of the deal, Easy to navigate not too much back-and-forth. No pushy sales tactics at the finance department just simple, straightforward vehicle purchase. Everyone at Audi of Great Neck is very friendly and be sure to see Joe Mortell for your next Audi. More

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The services at Great Neck was great! The staff was very professional and helpful with every step of my visit. The seating area is very comfortable and peaceful, while you wait. I look fo The staff was very professional and helpful with every step of my visit. The seating area is very comfortable and peaceful, while you wait. I look forward to future visits for my Audi services. More

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Joe was great to deal with. Nice guy made the transition easy and painlessly They had the new car ready in 1 day Nice guy made the transition easy and painlessly They had the new car ready in 1 day More

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Joe was our salesperson and he was a pleasure to deal with. He was patient, kind and took care of my mom with her questions. This is the second car she’s purchased from Joe and we look forward to doing b with. He was patient, kind and took care of my mom with her questions. This is the second car she’s purchased from Joe and we look forward to doing business again in the future. More

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Matt Weston is a great asset to Audi of Great Neck. Very helpful in answering all my concerns and addresses them with professionalism. Its a pleasure dealing with Matt. Very helpful in answering all my concerns and addresses them with professionalism. Its a pleasure dealing with Matt. More

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Joe Martell is exceptional. He is conscientious, knowledgeable and patient Best sales experience Kudos Joe knowledgeable and patient Best sales experience Kudos Joe More

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Very easy experience. I was kept updated on the progress as I waited and my car was ready earlier than expected. Excellent service. Thank you. as I waited and my car was ready earlier than expected. Excellent service. Thank you. More

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Don't know anyone else who would personally drive across state lines to get me the car I want. He's incredible! Joe is THE BEST in the business hands down! state lines to get me the car I want. He's incredible! Joe is THE BEST in the business hands down! More

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Can't say enough! This is my second Audi lease with Joe Mortell.. Not only is he extremely knowledgeable about all Audi models and features , he is professional, hones This is my second Audi lease with Joe Mortell.. Not only is he extremely knowledgeable about all Audi models and features , he is professional, honest and personable. Both the Sales Dept and the Service Dept. have exceeded my expectations. More

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Outstanding experience with a new S5. I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He i I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He is extremely forthcoming, honest and easy to reach. We closed the deal over the phone in a span of a day, and I picked up the car the following day. Throughout the process, I was in direct contact with Brian Paige, one of the dealership's delivery / finance managers. He was extremely honest and transparent—there were no hidden numbers, hard-sells or anything of the sort. I did purchase an add-on service of my own volition, following his recommendation... but it was reasonably priced and a good value, and it was a no-strings-attached offer. Brian took my calls after hours on his personal cell phone, explaining in meticulous detail...because I'm a numbers guy like him. We organized a time for us to sit down and sign, and went through line-by-line explaining any and all questions I had about the transaction. To my surprise, the car had my final plates/tags already on it... I did not need to deal with temporary tags and go to the DMV. And this happened overnight! Arvinder walked me through all the features of the car before I signed, he was also extremely helpful. One of the detailers took care of any last minute water residue and gave me some tips on maintaining the car before we took it home. I'm sure I'll be doing more business with Biener Audi in the future, and would recommend them to anyone. They're an excellent asset to the community and I had an amazing experience. No nonsense, total transparency and fast. Exactly what I was looking for. A complete 180 from the other dealerships I spoke with. More

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