Joe Modica
Joe Modica at Toyota City
Refer Me

Joe Modica

Service Manager

Toyota City

1305 E Boston Post Rd
Mamaroneck, NY 10543

Contact Me
not yet
rated
68 Reviews

Dealership Experience

18 yrs, 4 mos

Industry Experience

32 yrs, 1 mo

Languages Spoken

English English

not yet
rated

68 Reviews

Write a Review

68 Reviews of Joe Modica

November 19, 2024

Dealership Rating
Employee Rating

Horrible service department. Claimed I needed over $6k of repairs for wear and tear items in order to pass state inspection. Waste of time and complete unethical behavior. If More

by Irate_customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 27, 2020

Dealership Rating
Employee Rating

Another positive experience at Toyota City I purchased my first Toyota, a Celica, at the dealership in 1982. Since that time I have purchased, leased or serviced my cars exclusively at Toyota More

by jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2020

Toyota City responded

Thank you for your loyalty to DCH Toyota City! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process and amenities! Congratulations on your new Camry and looking forward to the next time!

February 25, 2020

Dealership Rating
Employee Rating

My experience was a seamless one. The entire staff was extremely knowledgeable and professional at all points of the transaction in both the sales and service departments. Joseph Croces demonstration on More

by Mariannesantacroce
Recommend Dealer
Yes
Feb 26, 2020

Toyota City responded

We are grateful for this wonderful review and your kind words about Joseph! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

February 17, 2020

Dealership Rating
Employee Rating

This Dealership went Above and Beyond After a rocky start, and some miscommunication, the General Manager Jonathan Goldberg and Joe Croce the Toyota specialist really delivered - or should More

by jillgerety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2020

Toyota City responded

Thank you returning to DCH Toyota City. We are glad that we were able to improve your first impression of our dealership, and we appreciate the feedback about your experience. Thank you for your business and please let us know if you have any further needs!

February 08, 2020

Dealership Rating
Employee Rating

I was taken care of with professionalism from the beginning. I’ll recommend DCH. I particularly appreciated the clear explanations on the Prius and its features. Excellent More

by Adrienne47meyer
Recommend Dealer
Yes

Other Employees Tagged: Antonio H0

Feb 10, 2020

Toyota City responded

Reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our team and we hope to see you again.

February 02, 2020

Dealership Rating
Employee Rating

Tianna our sales person was by far the best great time spent, went by very fast essay transition. Made our trade in very helpful and easy More

by lwheeler0
Recommend Dealer
Yes

Other Employees Tagged: Tianna Samuels

Feb 03, 2020

Toyota City responded

We are so happy to hear all of this! We greatly appreciate your kind words for Tianna and we'll hope to see you again soon! Enjoy your new trade!

December 22, 2019

Dealership Rating
Employee Rating

I’ve been visiting this location for many years and not to mention numerous vehicles. I’ve always been satisfied with the work and reasonable pricing. More

by mtraumer1
Recommend Dealer
Yes

December 05, 2019

Dealership Rating

Mamaroneck Toyota City Michael Vetrano is great! He is one of the main reasons I prefer this service center. This center is well maintained, comfortable, clean, and has a ve More

by joybar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Vetrano , Menah Eltouby

November 02, 2019

Dealership Rating
Employee Rating

excellent service, as usual Brought my 2018 Avalon Limited Hybrid in for routine factory maintenance, a NYS Inspection, and an estimate for minor body work. My regular agent Mi More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Vetrano

November 01, 2019

Dealership Rating
Employee Rating

Service Appointment Excellent service , very courteous reps . service reps took the time to explain what service was performed and what I would need to have done in the f More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
1
...