Joe McGuire

Anthony is amazing 10/10 recommend getting your service done through him he’s awesome done through him he’s awesome More

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The technician (dwain) and the writer (Riley) did a great job on my teluride service job on my teluride service More

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It never fails when I bring my vehicle to Southside Kia, that I received the best service possible. From the service department, specifically to my service advisor Anthony to the GM Joe McGuire. They are al that I received the best service possible. From the service department, specifically to my service advisor Anthony to the GM Joe McGuire. They are always willing to go above and beyond to ensure my satisfaction. There are several Kia dealerships between my home and Southside Kia, but it is worth the drive to have them service all of my vehicles needs. From a simple oil change to a recall, they do the work in a timely manner and ensure it is 100% right before returning the vehicle to me or other customers. You cannot go wrong with this dealership. More

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I was lied to during the entire process and even after I stupidly signed they still found a way to lie. stupidly signed they still found a way to lie. More

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Outstanding Customer Service by GM Joe McGuire and his Sales Team David Young, Finance George Luciano @ Southside Kia in Jax. We couldn't ask for a smoothier transition, my 88 year-old Dad is now cruisi Sales Team David Young, Finance George Luciano @ Southside Kia in Jax. We couldn't ask for a smoothier transition, my 88 year-old Dad is now cruisin in his New 2022 Kia Seltos More

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I contacted the General Manager directly because I felt the Service Manager was non-responsive even though he said he’d get back to me. I can only imagine the GM delighted the inquiry to the very person I the Service Manager was non-responsive even though he said he’d get back to me. I can only imagine the GM delighted the inquiry to the very person I wanted to discuss. By the Service Manager’s own word, just because we did “shotty work” on the engine replacement, doesn’t have anything to do with the catalytic converter code coming up the next day. My engine light came on, all they did was hook it up and tell me I need a new Catalytic converter. Quoted me $2,900. Plus and would have to order and have the part in 2-3 days. They never even checked the work, no mechanic just “computer says”. I called around, only needed a portion of a catalytic converter. The “mechanics” actually did an assessment first, got the part which was damaged by the fumes being caused during the oil consumption problem. My engine had not been mounted properly, greater than a 1/8 inch gap, only one bolt was out back on the engine, the other bolt was actually found in the catalytic converter. NO Accident. The mechanics wrote up what they found, I hoped Kia would do right by me and pay the repairs or at least some of it. The Service Manager, very snuggly offer a $500.00 credit to use in their service department. Took no responsibility, condescending to my lack of auto knowledge to think one thing had anything to do with the other, even with the shotty work. This is the 2nd Kia from this dealership, my first Kia died a week after I put $1200.00 of work into it. Since I had no warrenty remaining I had to buy a new car. With 17 months of payments left I did not want to do that again. My Service Adviser had to tell sales to leave me alone because they kept calling to buy my car. One more thing, when I tried to use the $500.00 to purchase an extended warranty, I received no help whats so ever. A promise of a call regarding the credit and then nothing. He likely spoke with the Service Manager regarding it and was once again no help. One thing I learned from this, going to a dealership for help means nothing, their mechanics don’t have extensive training or experience, you can get anybody that has some background with little experience. My belief the dealership is the best place to go is totally gone, find a good mechanic that will look under the hood. Very poor service and response. I do not give negative reviews generally, but this was so poor and extremely expensive a lesson. More

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Well worth the 12 hr round trip from Atlanta Ga! Joe and staff went above and beyond made process quick and explained in detail options new car had prior to leaving! Highly recommended staff went above and beyond made process quick and explained in detail options new car had prior to leaving! Highly recommended More

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Damone Smith and Joe really provided excellent customer service. They understood what kind of vehicle would best fit my family and did everything they could to put me in it .I am very satisfied with my pur service. They understood what kind of vehicle would best fit my family and did everything they could to put me in it .I am very satisfied with my purchase from Southside KIA. I love my new KIA Sportage! More

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This is the second time I’ve bought a car from Southside Kia, and David specifically, and there is, in my opinion, no better way to buy a car. David is incredibly attentive to (even a very long and overly s Kia, and David specifically, and there is, in my opinion, no better way to buy a car. David is incredibly attentive to (even a very long and overly specific) any list of wants/needs in a vehicle and is willing to scour the internet and drive all over the state if necessary. He is incredibly patient and personable guy and truly undoes the stereotype of awful car salesmen. He is transparent about everything he does and makes sure to listen to what makes you the most comfortable. He understands how important buying a car is and how much trust in a dealer you have to have, and rewards that. My boyfriend is planning to see David for a new car too - our family car guy. Anyone who wants a Kia should go to David. More

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The experience was amazing. I came out with something better than what i wanted and honestly didn’t think i would be able to come out with something as wht i came out with. Thanks to Mike and the guys th better than what i wanted and honestly didn’t think i would be able to come out with something as wht i came out with. Thanks to Mike and the guys there that evening as yhey dtef 2 hours pass closing time to make sure i walked out of there with a good reliable economic kia. More

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