Dealership Experience
11 yrs, 10 mos
Languages Spoken
English
Spanish
39 Reviews
Write a Review39 Reviews of Joe Maya
January 06, 2025
I took my car for service last week within 10 months of having it. My service advisor was Kevin Laplanche who was very pleasant and professional. I especially liked the video sent to me while my car was b having it. My service advisor was Kevin Laplanche who was very pleasant and professional. I especially liked the video sent to me while my car was being inspected and the diagnosis of the tires. I leased my 2023 C300 on February 2024 with 7,964 miles on the car which had been used as a Demo. The only thing I'm not very happy with is the conditions that the tires are in and that the car was leased without replacing the tires or giving me a credit for them. Per the diagnostic test, the tires are already past the half of their lifetime and my lease is for 48 months. I've had the car for less than 1 year and I'm looking at having to replace the tires in probably less than 2 years of having the car. Had I known this at the time of leasing the car, I would not have done it. I'm not vey happy with the service I received during the lease. My rating on the 5 stars is solely for the service I received last week. More
Other Employees Tagged: Kevin Laplanche, Rene Sanchez
December 04, 2023
I recently visited Mercedes Benz of Cutler Bay and was thoroughly impressed. The staff was professional and knowledgeable, making my car buying experience smooth and enjoyable. The showroom was immaculate thoroughly impressed. The staff was professional and knowledgeable, making my car buying experience smooth and enjoyable. The showroom was immaculate, with a stunning display of vehicles. The sales team was helpful, providing detailed information without any pressure. What stood out was the after-sales support, promising ongoing assistance for any future needs. The finance department was transparent and efficient, ensuring a hassle-free purchase process. In summary, Mercedes Benz of Cutler Bay offers a perfect blend of luxury, expertise, and exceptional customer service. Highly recommend for anyone considering a new Mercedes Benz. More
Other Employees Tagged: Kevin Laplanche , Herbert Kanzki
May 23, 2023
Oscar gave me an excellent and professional service also help me in order to got a good deal help me in order to got a good deal More
Other Employees Tagged: Roberto Llanes, Oscar Yanes
July 24, 2021
Great experience. Joe Maya was very friendly and helpful. Definitely recommend this Dealership to our friends and family as they are very professional and reliable. Definitely recommend this Dealership to our friends and family as they are very professional and reliable. More
June 04, 2021
This is the third car I buy from Mercedes Benz of Cutler Bay. . It's always a pleasure working with this dealership. Thanks for everything Joe & Oliver! Service Advisor Adrian and his manager Ruben are also Bay. . It's always a pleasure working with this dealership. Thanks for everything Joe & Oliver! Service Advisor Adrian and his manager Ruben are also great to work with. More
Other Employees Tagged: Oliver Ortiz , Ruben Abreu, Ewer (Ever) Aguiar, Roman Hernandez, Adrian Lee Sang
June 04, 2021
Every time we come in for a scheduled or even unscheduled service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming back! Thank You! More
Other Employees Tagged: Kevin Laplanche
May 06, 2021
I had an outstanding experience. The sales team (Joe Maya) and finance (Ewer Aguiar) worked very synchronously and made my car purchase a real pleasure. Very satisfied! Maya) and finance (Ewer Aguiar) worked very synchronously and made my car purchase a real pleasure. Very satisfied! More
Other Employees Tagged: Ewer (Ever) Aguiar
April 05, 2021
My wife and I left very satisfied with the way we were treated. Great service provided by Joe Maya and Jose Gonzalez. They are the best. Thanks a lot. treated. Great service provided by Joe Maya and Jose Gonzalez. They are the best. Thanks a lot. More
Other Employees Tagged: Jose Gonzalez
April 02, 2021
Beautiful facility. Quick, warm, and attentive welcome at reception immediately upon entry. Joe Maya was knowledgeable about the car I was interested in, demonstrated all the features during test drive, and reception immediately upon entry. Joe Maya was knowledgeable about the car I was interested in, demonstrated all the features during test drive, and was straightforward and very professional in negotiating the terms. I am very satisfied with my car and with my experience with the dealership. More
Other Employees Tagged: Roberto Llanes , I am sorry I didn't get there names, but all of the ladies who greeted us at reception during our visits were friendly, professional, and helfpul.
February 26, 2021
I'm so happy with the professional services that I always received from my favorite sales person Joe Maya and the best Manager Oscar Yanes. they deploy the best quality of attention to a customer. received from my favorite sales person Joe Maya and the best Manager Oscar Yanes. they deploy the best quality of attention to a customer. More
Other Employees Tagged: Oscar Yanes , Rene Sanchez