Joe Marozas
Joe Marozas at Ron Westphal Chevrolet
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Joe Marozas

Sales Manager

Ron Westphal Chevrolet

1425 US-34
Aurora, IL 60503

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20 Reviews

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20 Reviews

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20 Reviews of Joe Marozas

March 26, 2024

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Employee Rating

A friend of mine referred me to Don and Ron Westphal Chevrolet. He did not know I was coming ahead of time and upon arrival I asked for Don. It was pretty late on a Saturday and he stayed late to answe More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Avila, Paul Smith, Bill Houlis, Joe Buechele , Don Braziulis, Rick Kruse -5 stars

Mar 28, 2024

Ron Westphal Chevrolet responded

Thanks for taking the time to leave us this awesome review, Dan! At Ron Westphal Chevrolet, I take guest feedback seriously and I am proud to see that you drove away happy in your new truck. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to me. Thanks, again! Bill Houlis, General Manager - (630) 898-9630

March 07, 2024

Dealership Rating
Employee Rating

Dan, my Salesperson, explained features, model differences, and alternatives all the while listening closely to what I thought I wanted. What I thought I wanted to test drive and buy was not what More

by s.ozee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Buechele , Don Braziulis

Mar 08, 2024

Ron Westphal Chevrolet responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Dan and I look forward to working with you again down the road. Bill Houlis, General Manager - (630) 898-9630

September 14, 2023

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An hour and a half into the sales process we were told that the vehicle, we were lead to believe we were purchasing...in fact was already sold to someone else. After we had an accepted and agreed upon pri More

by Rich
Recommend Dealer
No

Other Employees Tagged: Eric Bonafede

Sep 15, 2023

Ron Westphal Chevrolet responded

Customer satisfaction is one of our main priorities, and it seems as if we did not meet your expectations, Rich. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Bill Houlis, General Manager - (630) 898-9630

July 11, 2023

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Employee Rating

The sales rep was great but as soon as we saw the sales manager it went downhill. My daughter was afraid to leave my wife alone. When I spoke on the phone with him he was rude. They lowballed us on the More

by egauss19
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Jul 13, 2023

Ron Westphal Chevrolet responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Bill Houlis, General Manager - (630) 898-9630

Jul 17, 2023

egauss19 responded

Thank you for reaching out. But, I’m not sure how to “correct” the situation. I am not asking for anything. I want others to be informed of our experience when they consider their options.

July 03, 2020

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Employee Rating

Danny really took the time to listen to everything I wanted. As a first time buyer and given that buying a car is a big purchase, I really wanted someone who would be patient and try to get to know me i More

by LettyV
Recommend Dealer
Yes

Other Employees Tagged: Danny Cardinal

Jul 08, 2020

Ron Westphal Chevrolet responded

Thank you for your great review, Letty! We're glad to have Danny on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Bill Houlis, General Manager - (630) 898-9630

May 12, 2020

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Employee Rating

They were wonderful! Especially in these trying times. They didn’t try to up sell me, gave me options in the price point I asked for and were helpful and pleasant the entire time! More

by Marcydrew
Recommend Dealer
Yes

Other Employees Tagged: Danny Cardinal

May 15, 2020

Ron Westphal Chevrolet responded

Marcy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, Bill Houlis, General Manager - (630) 898-9630

July 18, 2019

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Employee Rating

3rd times a charm My husband and I were both looking for vehicles and we had been to 2 other dealerships that day and had horrible experiences with customer service so More

by Danielle H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danny Cardinal

February 14, 2019

Dealership Rating
Employee Rating

Friendly and easy to work with My car was in pretty rough shape but my budget for replacing it was pathetically low. Brian Crunican worked with my husband and I and together with Jo More

by Megski88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Crunican

July 27, 2018

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Employee Rating

Excellent Sales Consultant - Great Experience! Brian Crunican was our sales consultant and he was EXCELLENT!!! Brian Crunican was so informative and knew everything about the new Traverse. When I More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Crunican, Frank Avila

Jul 29, 2018

Ron Westphal Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Brian and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Bill Houlis, General Manager - (630) 898-9630

July 15, 2018

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Employee Rating

Best dealership ever and Brian .C and Joe .M are the best My experience was the best they made me feel very comfortable and answered every question I had about my new truck go buy your next car or truck fr More

by Kriste79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Crunican, Joe Buechele

Jul 16, 2018

Ron Westphal Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Brian and Joe assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Bill Houlis, General Manager - (630) 898-9630

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