Joe Kargbo

It’s a top notch I’ll recommend it anytime and day. Thank you guys see y’all soon. Thank you guys see y’all soon. More

by FMASSALLY Verified Customer Verified Customer

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Respond to customer needs. Courteous and knowledgeable . Cleanliness, . Wait time was appropriate. Will visit again and will recommend VW of Springfield Courteous and knowledgeable . Cleanliness, . Wait time was appropriate. Will visit again and will recommend VW of Springfield More

by lintonbinns2 Verified Customer Verified Customer

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Service is great people that work their are very caring love them would recommend them to everyone I know who needs a car love them would recommend them to everyone I know who needs a car More

by jacquelinebrooks359 Verified Customer Verified Customer

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I have been servicing my VW at this dealer for some years now. I was at another VW and was disappointed with service on multiple occasions…I wish I started here!!!! Honest and upfront, I ended up getting rid now. I was at another VW and was disappointed with service on multiple occasions…I wish I started here!!!! Honest and upfront, I ended up getting rid of my last VW & recently purchased a newer VW & plan to continue to go to VW Springfield. Friendly and knowledgeable. I love that everything is throughly explained every time. I learn something new every visit. More

by missmorton13 Verified Customer Verified Customer

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Cathrine , Lizzie , Mike , Joe and the whole service department were a huge help super friendly, and helpful , i was in and out department were a huge help super friendly, and helpful , i was in and out More

by TimM Verified Customer Verified Customer

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They make it easy to take care of things with my car. Thanks everyone! Woot Thanks everyone! Woot More

by suzanne10 Verified Customer Verified Customer

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Great service completely satisfied, courtesy shuttle service to and from my home was great people were very friendly thank you service to and from my home was great people were very friendly thank you More

by GIARDINOVERDE91 Verified Customer Verified Customer

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Thanks for the easy out. Oil changed and car inspected no stress while I waited. Much appreciated. Oil changed and car inspected no stress while I waited. Much appreciated. More

by avparkernow Verified Customer Verified Customer

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Had an 8 am appointment. They must have not started working on my car until the afternoon because it took them until 5 pm to diagnose my car with something a kid at autozone They must have not started working on my car until the afternoon because it took them until 5 pm to diagnose my car with something a kid at autozone diagnosed in 5 minutes that I left them a note about. Because of that, they had to keep the car an extra day and offered no loaner car, money for an uber, or compensation for renting a car, even though I told them 3 weeks in advance I would need a loaner car if they kept it an extra day. Also charged too much for service. I would avoid this place at all costs. You’ll get better service literally anywhere else. More

by GROMENALEC Verified Customer Verified Customer

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Knowledgeable, kind, friendly, nice, pleasant atmosphere nice experience. Would definitely refer other people to this business nice experience. Would definitely refer other people to this business More

by DMJACK43 Verified Customer Verified Customer

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