Joe Jacobson
Joe Jacobson at Owen Ford
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Joe Jacobson

GM

Owen Ford

1500 N Michigan Ave
Marshall, IL 62441

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15 Reviews

Originally from Nebraska, the Naval Service took Joe to Florida where he has been since 1990. Moving back to the Mid-West allows him to be much closer to home and family. Want an extra discount? Come in wearing anything endorsing the Military or the Cornhuskers - yelling "GO BIG RED" is now worth cash!

Dealership Experience

7 yrs

Industry Experience

28 yrs, 8 mos

Specialties & Trainings

Bachelor of Science in Mathematics

Masters in International Studies: China Focus

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15 Reviews

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15 Reviews of Joe Jacobson

November 10, 2018

Dealership Rating
Employee Rating

We were treated like locals! My husband and I are from Utah, we were visiting family in Indiana. Our car was making an odd noise in the front end. I called a couple of places to h More

by 1965Gunner$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Walton, Shane Santrock

July 01, 2018

Dealership Rating
Employee Rating

Excellent Staff, Excellent Service Really a great Dealership, Friendly Staff and very helpful. I want to give a Special than you to Scott Wilkerson for the great deal he got us, and fo More

by Brown, Mike & Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Wilkerson

Jul 02, 2018

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. Respectfully, Joe Jacobson, GM

June 28, 2018

Dealership Rating
Employee Rating

Busy day I stopped by and talked with sales department and I explained I want a new suv But I prefer to do everything on the phone They said no problem A More

by busyKelly7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Walton

Jul 02, 2018

Owen Ford responded

Thank you for your kind words we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to working out a great deal and having a long and happy time together. Respectfully, Joe Jacobson, GM

June 26, 2018

Dealership Rating
Employee Rating

Great experience I called asking about a fusion Came in worked with joe he went over the car with me and my finance options I ended up purchasing the car that day More

by rainday872018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Walton

Jul 02, 2018

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. Respectfully, Joe Jacobson, GM

June 25, 2018

Dealership Rating
Employee Rating

Polite sales staff I walked in to look at a new Ford Explorer I met the General Manager he was extremely friendly and helped me, until a salesman was free. Both Joe and More

by Wrangler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. I am glad you had a chance to meet our Service Department before you left - they will continue your great experience going forward. Talk to you soon! Respectfully, Joe Jacobson, GM

June 25, 2018

Dealership Rating
Employee Rating

Honesty dealer I went in and looked a used car, the general manager joe looked at my car and gave me a decent deal. I asked for a little time to think on the car dea More

by Greatdealguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. I am confident our Service Department will keep your great experience going forward! Respectfully, Joe Jacobson, GM

May 25, 2018

Dealership Rating
Employee Rating

New van Very helpful and knowledgeable staff. Nice to get in and out with the vehicle that we wanted. The test drive was great and the staff made in enjoyab More

by nepp88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Walton, Shane Santrock , Brett Bloom

May 29, 2018

Owen Ford responded

Our goal is to exceed your expectations, additionally thank you for the kind words and 5 star rating. Again, our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 18, 2018

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Employee Rating

Wow!!!! Their service department is top notch! They get you in fast and fix it right. The salesman are the best in the business! They give you all the info an More

by Ford lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2018

Owen Ford responded

I am just thankful we could help you out - additionally, thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 16, 2018

Dealership Rating
Employee Rating

Top Notch! The Dorsett Ford staff is exceptional! Always very friendly and helpful! I would recommend them for purchasing and vehicle maintenance. They are alway More

by TashaDFFB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Walton, Josh Clark, Shane Santrock , Brett Bloom, Tsali Lough

May 29, 2018

Owen Ford responded

Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 11, 2018

Dealership Rating
Employee Rating

Exceptional Service Tsali, Joe and Shawn were all great to work with. They were very courteous and professional but also friendly and fun. Josh and Shane in the service More

by lsd18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Walton, Josh Clark, Shane Santrock , Tsali Lough

May 29, 2018

Owen Ford responded

Another satisfied Service Customer, who bought a car! Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

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