Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
986 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 2 mos

Industry Experience

32 yrs, 2 mos

4.9

986 Reviews

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986 Reviews of Joe Hilliard

May 29, 2025

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Employee Rating

The experience at Klaben was excellent from start to finish! I would definitely recommend them for your service needs. Thank you and keep up the great work! More

by Chan
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Recommend Dealer
Yes

May 29, 2025

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Very nice team members and they keep you informed if what they are doing, I really appreciate that. More

by theoldraven59
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Recommend Dealer
Yes

Other Employees Tagged: Shalon Withrow

May 29, 2025

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Service was great. Efficient, friendly and honest. I was made to feel appreciated. All my questions were answered More

by dsidw
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Recommend Dealer
Yes

May 27, 2025

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I was very satisfiesd with Joe Hilliard and his team in the Service Dept at Klaben they all seemed to care and take the time to listen to you. I was appreciative of the shuttle ride back home as the work o More

by STEPHENBOWE
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Recommend Dealer
Yes

May 27, 2025

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Joe Hilliard explained all aspects of my service visit thoroughly, helped with a loaner vehicle, and made the entire visit comfortable. Thanks Joe! More

by jim@ederlawohio.com
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Recommend Dealer
Yes

May 23, 2025

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Pleased with service and would return. Cant remember the lady who helped me, her picture isn't included in the survey. The man who helped when I picked up is. Thank you More

by Michael
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Yes

May 22, 2025

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Service was excellent. Joe Hilliard is very thorough and makes sure your vehicle is taken care of. More

by cap
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Recommend Dealer
Yes

May 22, 2025

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Joe always takes care of my vehicles he is the person I always go see . He is very pleasant to work with. Really appreciate his expertise. More

by rickrwhite3399
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Recommend Dealer
Yes

May 22, 2025

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So glad the problems seem to be resolved, thought the vehicle would never act right again, appreciate your dedication in this matter More

by dsthyr
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Recommend Dealer
Yes

May 20, 2025

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Justin was so helpful with my first Jeep buying experience. He took the time to go through all the features of my new Wagoner S. (And there are many)! He’s answered all my questions and alerts me More

by Fletcher Cooper
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Recommend Dealer
Yes
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