

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 4 mos
Industry Experience
32 yrs, 4 mos
1,016 Reviews
Write a Review1016 Reviews of Joe Hilliard
August 09, 2025
I have used this dealership for at least 20 years everyone is super good, knowledgeable, and very helpful to me. Thats why I have stayed with them all these years everyone is super good, knowledgeable, and very helpful to me. Thats why I have stayed with them all these years More
Other Employees Tagged: Brian Franklin
August 07, 2025
I would like to commend Joe and his customer service team for delivering outstanding service. From start to finish, the level of professionalism, attentiveness, and courtesy displayed was exceptional. Joe en for delivering outstanding service. From start to finish, the level of professionalism, attentiveness, and courtesy displayed was exceptional. Joe ensured that every aspect of the service was handled efficiently and with genuine care for customer satisfaction. His team was knowledgeable, respectful, and demonstrated a strong commitment to meeting my needs. It’s rare to encounter this level of dedication and consistency. I highly recommend Joe and his team to anyone seeking reliable and top-tier customer service. Job well done. More
August 01, 2025
I have used Klaben as my service department for a few years. Joe Hilliard and staff are the best. I am so lucky to have found such excellence in a dealership! Joe has always treated me with kindness and years. Joe Hilliard and staff are the best. I am so lucky to have found such excellence in a dealership! Joe has always treated me with kindness and respect. He listens to to me when I describe what is going on w ith my car and fixes the problem efficiently and quickly. I'll never go anywhere else for repairs. I am so happy with Joe and his team. More
August 01, 2025
Our family has been a customer of this dealership for decades. We don’t even think about going anywhere else. We are very satisfied with the staff and service. decades. We don’t even think about going anywhere else. We are very satisfied with the staff and service. More
Other Employees Tagged: Don Jacobs, Brian Franklin
July 28, 2025
Service Advisor Joe Hilliard got my car repairs done quickly. He was professional and thorough, even providing a video inspection of the bottom of the car. I would recommend Joe and Klaben to anyone nee quickly. He was professional and thorough, even providing a video inspection of the bottom of the car. I would recommend Joe and Klaben to anyone needing service for a CJDR vehicle. More