Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
1,008 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 3 mos

Industry Experience

32 yrs, 3 mos

4.9

1,008 Reviews

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1008 Reviews of Joe Hilliard

July 18, 2025

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I had a very positive experience with the service department. They thoroughly checked out the problem I was reporting. The car was ready when expected. Joe Hilliard was very helpful. More

by whhenricks
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Recommend Dealer
Yes

July 17, 2025

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Very easy to schedule an appointment. The service advisor kept me informed of the progress of the work being performed. More

by JEAB12972
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Recommend Dealer
Yes

July 17, 2025

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Very customer oriented at this service department. The service advisor is very knowledgeable and keeps you informed during the service being performed. More

by JEAB12972
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Recommend Dealer
Yes

July 15, 2025

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Klaben Auto service personnel are always very courteous and honest. The customer experience is consistently positive. More

by ALM
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

July 14, 2025

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Very professional and honest. Waiting area was clean and comfortable had a nice experience here More

by christhebuslady
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Yes

July 11, 2025

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Joe is always honest and makes sure we have the best outcome, he’s a wonderful person More

by mperlic
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Recommend Dealer
Yes

July 11, 2025

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Joe is honest and goes above and beyond . He has always been awesome with us More

by mperlic
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Recommend Dealer
Yes

July 10, 2025

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Another great experience at Klaben CJDR service. .Could these guys be more buttoned up or professional? The answer is a resounding NO! The absolute best!!! More

by Joe
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Recommend Dealer
Yes

July 07, 2025

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I feel that this dealership does a great assessment of your vehicle when you bring it in & I really like the walk through video. The service manager Joe Hilliard was very polite & professional & always t More

by Mopardave6381
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Recommend Dealer
Yes

July 04, 2025

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Joe Hilliard and the service team at Klaben always provide excellent service and keep me aware of any issues that might arise with my vehicle More

by JSemilia
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Recommend Dealer
Yes
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