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Joe Hilliard
Refer Me
885 Reviews
I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
31 yrs, 7 mos
Industry Experience
31 yrs, 7 mos
885 Reviews
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885 Reviews of Joe Hilliard
November 16, 2024
Joe always does a great job when handling my service needs. Form routine maintenance to when I've had issues, I always feel appreciated as a customer. I've had every bit of service on my Jeep Grand Cher needs. Form routine maintenance to when I've had issues, I always feel appreciated as a customer. I've had every bit of service on my Jeep Grand Cherokee completed at Klaben, even tires. More
by MARKABRAM1
November 07, 2024
I always appreciate the service here. They listen to my concerns and check them out. They do a good job communicating. Joe was very helpful getting done what was needed. Melissa was great They listen to my concerns and check them out. They do a good job communicating. Joe was very helpful getting done what was needed. Melissa was great help with scheduling. More
by whhenricks
Verified CustomerOther Employees Tagged: Steve Pasko , Melissa ?
November 07, 2024
I always appreciate the service here. They listen to my concerns and check them out. They do a good job communicating. Joe was very helpful getting done what was needed. Melissa was great They listen to my concerns and check them out. They do a good job communicating. Joe was very helpful getting done what was needed. Melissa was great help with scheduling. More
by whhenricks
Other Employees Tagged: Steve Pasko , Melissa
November 07, 2024
Always a pleasant experience at Klaben Chrystler/Jeep! ! No matter if purchasing a vehicle, or scheduled maintenance. Joe Hilliard has made it his top priority to make sure I'm treated like family. Which i ! No matter if purchasing a vehicle, or scheduled maintenance. Joe Hilliard has made it his top priority to make sure I'm treated like family. Which is rare these days. If Joe isn't available to reach when I call, Harley Burrows, or Tina Kelly was there to make sure everything went smoothly until Joe could return my call, or just giving me the correct information that I needed. Timothy Beane is a top notch Manager when purchasing a vehicle also!! The little things combined with the bigger things, is why I keep returning to Klaben!! More
by WGEDEON
Other Employees Tagged: Timothy Beane, Tina Kelly , Harley Burrows
November 06, 2024
Everyone was great as always! ! Love my new Jeep! Would definitely recommend to all my family and friends!! ! Love my new Jeep! Would definitely recommend to all my family and friends!! More
by tealbowling9698
Other Employees Tagged: Don Jacobs, Brian Franklin, Christopher Hamilton, Joby Bacher
October 30, 2024
Very caring and trying to get everything done As quickly as possible, very experienced in giving good customer care and service as possible, very experienced in giving good customer care and service More
by jaw1945
Other Employees Tagged: Michael Van Hoose, Scott Abdon
October 26, 2024
Wait time for service was longer than expected and oil was overfilled and I had to return the next day for another 2 hour service visit while they drained oil and replaced air filter because oil overflowe was overfilled and I had to return the next day for another 2 hour service visit while they drained oil and replaced air filter because oil overflowed into air filter. Oil mess throughout engine compartment. The vehicle was messy and not cleaned up…. I keep my vehicle clean and even wipe down accessible areas to keep it looking nice. Car was even messier after second service visit. Very sloppy unprofessional experience! More
by rdktubo
Other Employees Tagged: Melissa Dolan
October 25, 2024
We were very pleased with how the dealership looked at our problem with the nav system and was more than willing to make it right. We truly appreciated that and made a huge impact on our views of the dea our problem with the nav system and was more than willing to make it right. We truly appreciated that and made a huge impact on our views of the dealership. Thank You More
by marilyn.merriman
Dealership Inventory (310 Vehicles)
2024 Jeep Wrangler 4xe
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
