Joe Haig

Lokey Volkswagen responded

Hello there, Thanks for the great 5-star feedback! We are happy to hear about Joe as an exceptional Product Specialist and that he was able to be there truly for your needs as a customer! It’s important to us that our customers feel heard and that we provide a straightforward, no-pressure experience. We truly appreciate your feedback and are happy Joe was able to meet your needs. If you need anything else, feel free to reach out—we’re always here to help! Best, The Lokey Volkswagen Team

Lokey Volkswagen responded

Hi there, Thank you so much for your amazing review! We enjoyed hearing about your positive experience at Lokey Volkswagen. It’s wonderful to know that Joe went above and beyond to make the process easy, and that his knowledge and honesty helped you feel confident in your purchase. We're are with you on the shout out to Bobby & being able to get you an amazing deal on your 2022 Taos! We truly appreciate your kind words about our team and are so grateful to have earned your trust. We’re honored to have you as customers for life and look forward to continuing to serve you in the future. Thanks again for choosing Lokey Volkswagen! 😊

Lokey Volkswagen responded

Hey Alyssa, Providing a knowledgeable, transparent, and pressure-free experience is exactly what we aim for, and we're so glad to know that Joe helped you find the perfect car within your budget. Thank you for your business and for taking the time to leave Joe & Lokey Volkswagen 5-star feedback! We truly appreciate your trust in us and are grateful for the opportunity to assist you. Our team is here for you and any future needs you may have! - The Lokey Team

Lokey Volkswagen responded

Hey Victoria, Thank you so much for sharing your experience & for taking the time to leave this 5-star review. We are deeply saddened to hear about the loss of your car due to Hurricane Helene. We can’t imagine how tough that must have been, but we’re so glad that Joe and his team could help you find the right car for you. It’s great to hear that Joe took the time to ensure you felt comfortable and made a decision that was best for you. We’re also glad Taylor was able to guide you through the financing process with transparency and clarity. We appreciate you taking the time to share your feedback, and we're so grateful for the opportunity to assist you during such a difficult time. If there's anything else we can do for you in the future, don’t hesitate to reach out. Wishing you many happy miles ahead in your new car! 😊

Lokey Volkswagen responded

Hi there Cice, Thank you for the feedback & 5-stars! We are very happy that Joe was able to make your car-buying experience smooth and enjoyable, however, there is no surprise here being that he is one of our long time & best product specialists. It's great to know that his patience, commitment, and dedication to helping you find the perfect vehicle for your family made such a positive impact. We truly appreciate you making the trip all the way from Wesley Chapel, and we're so glad you’re happy with your decision. Thanks again for trusting us, and we look forward to assisting you and your family in the future! 😊 - Lokey VW

Lokey Volkswagen responded

Hey Lacey, Thank you for taking the time to leave Lokey Volkswagen & Joe 5 stars! We love hearing your feedback and getting a glimpse int your experience while purchasing a car here from us. We are very happy to know that you felt well taken care of throughout the process. It’s fantastic to know that we could get you a great deal and make everything quick and easy. We truly appreciate your trust in us, and we can’t wait to help you again the next time you’re shopping for a new vehicle. Thanks again for choosing Lokey VW. Now, go out and enjoy your newest ride!! (; - Lokey Fam

Lokey Volkswagen responded

Good afternoon, Thank you so much for choosing Lokey Volkswagen and for sharing your experience with us! We are grateful for your business & opportunity to serve you firs the first time & are pleased to welcome you to the Lokey Volkswagen family! We're elated to hear that Joe and Shawn were able to assist you and that you felt confident in your deal and financing. It’s great to know that Joe continued to support you even after your purchase, ensuring all your questions were answered. We did notice you gave us a 4-star rating, and while we’re happy to hear you had a positive experience, we’d love to know if there’s anything we could have done better to earn that 5th star. Your feedback is important to us, and we’re always looking for ways to improve. Thank you again for your trust in us, and we can’t wait to assist you with your next vehicle! - The Lokey Team

Lokey Volkswagen responded

Hey there, Thank you so much for the fantastic 5-star review! We're thrilled to hear that your car-buying experience was smooth and easy. Our goal is always to make the process as stress-free as possible, and it's great to know we succeeded! We're also happy you’re excited about the free oil changes for life—it’s just one of the ways we like to stay connected & give thanks to our customers. Don't forget about the free car washes for life as well! (; We truly appreciate your support and look forward to helping you again in the future. - Lokey Volkswagen