Joe Grubb

I recently purchase a 2024 Lincoln Navigator, Black Label, from Victoria W and Mike D at Jarrett Gordon Ford Lincoln in Winter Haven, Florida.  I must say the overall experience was extremely professio Label, from Victoria W and Mike D at Jarrett Gordon Ford Lincoln in Winter Haven, Florida.  I must say the overall experience was extremely professional and transparent and but most importantly surprisingly pleasant.  When a consumer spends this amount of money on a vehicle, they expect to be treated with dignity and respect from start to finish.  That is exactly what I observed from Mike D and Victoria W.  They exceeded my expectations in every way and even prepared a special presentation in recognition of my military service.  They presented me with beautiful patriotic mementos that I will cherish until my final days, their kind words were much appreciated.  Additionally, the price I was quote for the vehicle was exactly what I paid, with no deception or manipulation of numbers.  In fact, I completed the entire purchasing transaction online with the assistance of their Finance Manager, Joe G.  Prior to my arrival to take delivery of the vehicle, as requested, Joe had hardcopy documents ready, demonstrating his professionalism and commitment to a smooth transaction.  Mike D, Victoria W, Joe G and Bryson that drove my vehicle off the showroom floor were always polite and respectful.  They ensured my short time at this classy dealership to be a memorable experience.  Obviously, the leadership at Jarrett Gordon Lincoln has done a masterful job hiring and training staff, making it the best place to shop for your next Ford or Lincoln.  The leadership and staff should be lauded for their contributions to superb customer service. More

by flybjo Verified Customer Verified Customer

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Great customer service. Met all of our expectations. Kelwing and Joe both went above and beyond in assisting us with our purchase and registration of our new vehicle. Met all of our expectations. Kelwing and Joe both went above and beyond in assisting us with our purchase and registration of our new vehicle. More

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Made the experience easy and efficient! Was fantastic to work with and would highly recommend! Was fantastic to work with and would highly recommend! More

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My experience was amazing. Everything from start to finish was professional, and the easiest process that I’ve had in my years of buying vehicles. Everything from start to finish was professional, and the easiest process that I’ve had in my years of buying vehicles. More

by renz1128 Verified Customer Verified Customer

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It was one of the best experiences I’ve had in 12 years of my vehicles. I’ve had three Lincolns , two preowned, and now one board. of my vehicles. I’ve had three Lincolns , two preowned, and now one board. More

by renz1128 Verified Customer Verified Customer

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Walked in to see a vehicle, from beginning to end a wonderful experience. We just moved from Michigan to Fl and just saw a Bronco we liked and went to dealership. Thank you so much for such a positiv wonderful experience. We just moved from Michigan to Fl and just saw a Bronco we liked and went to dealership. Thank you so much for such a positive experience. More

by mjones1449 Verified Customer Verified Customer

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Very thankful for how we were greeted. Lorenzo and Joe were very thorough with the Information they provided. They answered my questions, concerns, and provide more information that is ver Lorenzo and Joe were very thorough with the Information they provided. They answered my questions, concerns, and provide more information that is very helpful. The facility itself was very clean and the atmosphere was welcoming. More

by gutierrez.luz.n Verified Customer Verified Customer

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I had sworn off dealers completely. Manuel has brought me back around. He was knowledgeable, efficient and not pushy. He was willing to work with us and was able to explain the details Manuel has brought me back around. He was knowledgeable, efficient and not pushy. He was willing to work with us and was able to explain the details of our deal effectively. I highly recommend Manuel and Jarrett Gordon Ford of Winter Haven. More

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Brandon went out of his way for me, he brought the vehicle to me about 45 minutes away. Thanks for all u did Brandon, I really appreciate it. vehicle to me about 45 minutes away. Thanks for all u did Brandon, I really appreciate it. More

by tselph Verified Customer Verified Customer

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Manuel was very professional on the process,very talented sales person and good individial to do business with. Recomended!! sales person and good individial to do business with. Recomended!! More

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