Joe Grawehr

So what can I say about this dealership except that it's all about professionalism! Service and reputation are the key words. Everything went very smoothly and we got what we wanted. A SHOUT OUT to our sale all about professionalism! Service and reputation are the key words. Everything went very smoothly and we got what we wanted. A SHOUT OUT to our sales rep Hossam ElSarawy, everything was no problem and with a smile. Thanks to all involved, we'll be in touch! More

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Absolutely the best experience purchasing my Lexus Rx! The personnel, Christopher, John, Joe, and Luis Miguel were outstanding! And Mario is just amazing! They were all attentive and very transparent. YOU The personnel, Christopher, John, Joe, and Luis Miguel were outstanding! And Mario is just amazing! They were all attentive and very transparent. YOU DO NOT want to walk into a dealership where you feel as if you are about to sign a death contract. (Trust me, we felt that way many times in other places) Here they explain everything step by step. They go based on what's best for YOU!!! EXEMPLARY SERVICE!!! Thank You! More

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We were a bit skeptical coming into the dealership since we had a very strict budged. Nayem was the one who helped us and he was giving us all of the options possible. He spent great amount of time negotiat we had a very strict budged. Nayem was the one who helped us and he was giving us all of the options possible. He spent great amount of time negotiating payments with his manager and got us a pretty good deal. Great dealership, nice and welcoming staff. More

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Have to say my wife and I couldn’t be happier with the Experience we had at Lexus of Englewood props to Joe Grawehr and Yvette Valentik for helping us get the dream vehicle we wanted GX 460 Very happy wi Experience we had at Lexus of Englewood props to Joe Grawehr and Yvette Valentik for helping us get the dream vehicle we wanted GX 460 Very happy with everything the did for us! More

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Went car shopping and test drove a 2020 NX; enjoyed my experience but I was early in my shopping and still wanted to compare the NX to the X1 or X2. I told the salesman and he kept asking me if I would bu experience but I was early in my shopping and still wanted to compare the NX to the X1 or X2. I told the salesman and he kept asking me if I would buy today if he gave me a great offer. I said, no, there's no way I'm walking into a dealership on the first day and buying the first car I see. I'm too old to be making those types of decisions. Anyway, I asked if he would run me some numbers -- specifically finance vs. lease so I could have something to compare with the BMW and make an informed decision. He said sure. Went upstairs. Minutes later, he comes down with Joe Grawehr (or something like that) and Joe proceeds to tell me that if I'm not buying a car today, they won't give me an estimate. I thought it was ridiculous -- and started to voice my opinion with Billy the salesman, then it occurred to me that they're not the only dealership in Jersey, nor are they the only Lexus dealership in Jersey. So, i bid Billy goodbye and went over to BMW of Tenafly and Benzel-Busch (both in Englewood). Apparently Joe didn't think my business was worth running some numbers and printing them out -- maybe it's because I wasn't dressed nice enough or maybe it was my faux loc hairstyle that led him to believe that I didn't matter and wasn't worth 2-4 pieces of paper filled with an estimate of what to expect to pay if I went with Lexus. All in all---I'm definitely NEVER buying even "air" from DARCARS Lexus because of Joe Joe. If I do decide to go with Lexus -- I will be trying out Dave Strum or Aymen at DARCARS Lexus of Mt Kiscoe -- haven't met them but even via email they have shown true courtesy and made me feel like I matter as a human being. So to recap -- DARCARS Lexus of Englewood (especially Joe) - BAD! BMW of Tenafly/Euna Wilson - GOOD! Benzel-Busch Mercedes Benz - GOOD! DARCARS Lexus of Mt. Kisco - Probably Good!! :) More

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Highly Recommended. Stephen was very helpful and understood our requirements. This dealership is one of the best I've seen around. We have been working with Tri-County lexus for last six years and t understood our requirements. This dealership is one of the best I've seen around. We have been working with Tri-County lexus for last six years and they are not even close to providing customer service to the level Darcar Lexus does. More

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Everybody is willing to help you with your budget and get a new car.. Very friendly staff. Knowledgeable sales staff. Efficient from all aspects of sales a new car.. Very friendly staff. Knowledgeable sales staff. Efficient from all aspects of sales More

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My first Lexus and my experience was amazing. Joe, Kay & Sam all made my experience a memorable one & I’m happy. They listen and guided me from text messages to meeting one on one in person . Kay is very kn Sam all made my experience a memorable one & I’m happy. They listen and guided me from text messages to meeting one on one in person . Kay is very knowledgeable and walk me through the best suv for me. Sam was also very detailed and explain the ins and outs surrounding the lease . Joe was spot on not pushy at all. My trip from NY to NJ was worth it and I’m now driving the truck I always wanted . Thank you guys Be bless Paula C. More

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