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Joe Grapes

Overview Reviews (139) Inventory (380)

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Joe Grapes

Joe Grapes | Page 12

Sales Associate

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

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5.0

139 Reviews

Overview Reviews (139) Inventory (380)

5.0

139 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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139 Reviews of Joe Grapes

September 28, 2024

Dealership Rating

Employee Rating

Joe made buying my first Honda an excellent experience. He was very personable and I would highly recommend him. He was very personable and I would highly recommend him. More

by Jenny

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rylee Kiernan

Oct 02, 2024 -

Heritage Honda Bel Air responded

Hi Jenny, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

September 28, 2024

Dealership Rating

Employee Rating

Joseph Grapes was excellent. Explained everything. We did a long test drive including my weakness of parking. Willing to spend extra time to make sure I was comfortable with the Explained everything. We did a long test drive including my weakness of parking. Willing to spend extra time to make sure I was comfortable with the car. More

by connie

Recommend Dealer

Yes

Oct 02, 2024 -

Heritage Honda Bel Air responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

September 28, 2024

Dealership Rating

Employee Rating

Joe Grapes was the sales consultant that helped us. He was very friendly and so patient. He was very friendly and so patient. More

by Kathy

Recommend Dealer

Yes

Oct 02, 2024 -

Heritage Honda Bel Air responded

Hi Kathy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 27, 2024

Dealership Rating

Employee Rating

Joe was very easy to work with. He was straight forward, which is something hard to find in this industry. He didn't pressure us and was a pleasure to work with. He was straight forward, which is something hard to find in this industry. He didn't pressure us and was a pleasure to work with. More

by Robyn.cosby

Recommend Dealer

Yes

Sep 30, 2024 -

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Oct 02, 2024 -

Heritage Honda Bel Air responded

September 27, 2024

Dealership Rating

Employee Rating

Great attitude. Very knowledgeable. Positive experience from start to finish. Would definitely recommend Joe and this delership. Very knowledgeable. Positive experience from start to finish. Would definitely recommend Joe and this delership. More

by Chcosby

Recommend Dealer

Yes

Sep 30, 2024 -

Heritage Honda Bel Air responded

September 26, 2024

Dealership Rating

Employee Rating

Joe was GREAT! !! He worked extra hard to get the deal done!!! I’d highly recommend him to help you with the purchase of your next car!!! !! He worked extra hard to get the deal done!!! I’d highly recommend him to help you with the purchase of your next car!!! More

by Ahoover80

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 28, 2024 -

Heritage Honda Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful in the purchase of your new vehicle. Safe travels!

September 26, 2024

Dealership Rating

Employee Rating

Joe Grapes did a good job helping me find my car and getting me the price I wanted. getting me the price I wanted. More

by Car

Recommend Dealer

Yes

Sep 28, 2024 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and easy. Our team is available should you require any extra help.

September 25, 2024

Dealership Rating

Employee Rating

Joe Grapes was a pleasure to deal with and was very knowledgeable when demonstrating the vehicle knowledgeable when demonstrating the vehicle More

by npotts1962

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 29, 2024 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 24, 2024

Dealership Rating

Employee Rating

Joe grapes did wonderful job at expediting the process and explaining all the information throughout the time there. Would recommend him to anyone looking to purchase a car and explaining all the information throughout the time there. Would recommend him to anyone looking to purchase a car More

by mlwkjs2004

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Langford

Sep 29, 2024 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 24, 2024

Dealership Rating

Employee Rating

Joe Grapes was great to work with. He was easy to talk with worked for the customer. I’d highly recommend him He was easy to talk with worked for the customer. I’d highly recommend him More

by Ksmithh

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 29, 2024 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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