Joe Goas

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed our dealership and our inventory selection. Randy truly is an asset to our team, and it’s wonderful to know that his dedication made such a positive impact on your visit. We believe that finding the right vehicle should be an enjoyable and personalized experience, and we're delighted Randy was able to go the extra mile for you. If there’s anything else we can do to assist you in the future, please don't hesitate to reach out. Safe travels, and we look forward to welcoming you back to Audi Wyoming Valley!

Audi Wyoming Valley responded

Thank you so much for sharing your kind feedback! We're absolutely thrilled to hear that you had such a positive experience with our service department. Providing reliable, prompt, and courteous service is always our top priority, and it’s wonderful to know that we met your expectations. We’re also glad that our team kept you informed and updated throughout the process. If you ever need anything else, don't hesitate to reach out—we’re always here to help. We look forward to serving you again in the future

Audi Wyoming Valley responded

Thank you so much for sharing your experience with us! We're thrilled to hear that you found our team helpful and courteous throughout your visit. It's always our priority to ensure our customers feel confident and well-informed, and it’s wonderful to know that you felt your car was in good hands. We understand how important communication is, and we're happy to hear that the updates we provided helped make your experience even better. Your feedback truly means a lot to us, and we’re grateful to have had the opportunity to assist you. If you ever need anything in the future, please don't hesitate to reach out—we’re here to help!

Audi Wyoming Valley responded

Thank you so much for taking the time to leave such a kind and thoughtful review! We're absolutely thrilled to hear that you've had such a positive experience with us. It truly means a lot to know that you feel extra special every time you visit – that's exactly what we aim for with each and every customer! We're also glad to hear that our clean, neat environment and our fast, friendly service have left a lasting impression. Your feedback really motivates us to continue going above and beyond to provide amazing service. We look forward to welcoming you back soon and making your next visit just as great! If there's anything we can do for you in the future, don't hesitate to reach out. Thanks again!

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us. We truly appreciate your positive feedback about our communication and shuttle service, and it’s wonderful to hear that our team’s follow-up was helpful. We’re glad you felt supported after the repair concern arose and that we could offer a follow-up visit to ensure everything is right for you. However, it sounds like we missed the mark in a few areas, and we’re sorry to hear that. We want every aspect of our service to feel both welcoming and informative, so your comments on our customer service and repair explanations are very important to us. We'll be reviewing how we communicate recommended repairs and costs so that our customers feel fully informed and confident in the process. And we’ll ensure that all our team members offer the warm, welcoming experience you deserve from the moment you walk through the door. If there’s anything more we can do to improve your experience, please don’t hesitate to reach out directly. Thank you again for your feedback – it’s invaluable in helping us grow and serve you better.

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that Audi Wyoming Valley is your top choice and that you've had consistently great experiences with us. Our team strives to create an exceptional experience every time, from providing a welcoming atmosphere to making sure every detail is covered. Your loyalty means a lot to us, and we’re here to support you with all your automotive needs, whether it’s finding your next Audi or simply helping you maintain your current one. Thank you again for your trust and for choosing us—looking forward to serving you for many more years to come!

Audi Wyoming Valley responded

Thank you so much for sharing your experience! We’re thrilled to hear your recent visit was exceptional, and Joe Goas provided you with the top-notch service we strive for here. Knowing that Joe’s attention and dedication have given you such confidence in our care for your Audi truly means a lot to us. We’re proud to have him on our team, and it’s feedback like yours that reminds us how valuable our team members are in building long-lasting relationships with our customers. We’ll be sure to share your kind words with Joe, Brian, and our amazing front desk team—each plays an essential role in making every experience seamless and positive. Your loyalty is appreciated more than we can express, and we look forward to being here for all your Audi service needs for years to come. Thank you again, and we can’t wait to welcome you back on your next visit!

Audi Wyoming Valley responded

Thank you for sharing your feedback with us. We’re pleased to hear that Brian provided you with a positive experience! However, we’re very sorry to hear that certain aspects didn’t meet your expectations, especially regarding communication. We’ll make sure to address this with Joe to ensure future improvements in our responsiveness. Your feedback is invaluable in helping us serve you better, and we hope to have the opportunity to make your next experience with us a great one. Please feel free to reach out to me directly if there's anything I can assist with personally.