Joe Germino
Joe Germino at Porsche Princeton

Joe Germino

General Sales Manager

Porsche Princeton

3331 US-1
Lawrence Township, NJ 08648

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31 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

40 yrs, 7 mos

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31 Reviews

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31 Reviews of Joe Germino

August 03, 2026

Dealership Rating
Employee Rating

After 40 years of continued patronage at Princeton Porsche we never imagined our loyalty would be disregarded in this way.R Returning w? 18,000 miles for a prepaid 20,000 mile service we were charged More

by Phlaxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kishan Sitapara, Tim Galdieri , Troy Pastanick

Aug 03, 2026

Porsche Princeton responded

Thank you for sharing your concerns. We understand your frustration and appreciate the opportunity to address the matter. After review, Porsche North America declined the claim because the service was not utilized within the applicable time frame, and the request was submitted after more than a year and a half had passed. In addition, Princeton Porsche provided goodwill assistance by covering the next service, despite the situation. We value your long-standing relationship with the Porsche brand and Princeton Porsche, and we regret that this outcome did not meet your expectations. However, the customer must also take responsibility for timely use of the prepaid service plan. This claim was declined by Porsche North America to expiration and Porsche Princeton cannot overturn the claim.

Aug 03, 2026

Phlaxy responded

We’re you to be truthful PRINCETON PORSCHE bears responsibility in never issuing paperwork Nor TIMELY NOTIFICATION OF AN EXPIRATION DATE WE, however, ARE RESPONSIBLE FOR TRUSTING AND NOT REQUIRING THE HARD COPY OF PAPERWORK As for our 4 DECADES OF PATRONAGE, you cannot possibly value this and at the same time respond in such a cavalier manner Also of interest, having seen similar Complaints posted, SUCH CUSTOMER DISREGARD and SALES OF PREPAID MAINTENANCE PLANS SEEMS TO BE YOUR NORM!

Aug 03, 2026

Phlaxy responded

It was not, as you stated, a year and half after purchase of plan I was told — a 3 month extension was offered…AFTER service was performed. Purchase Nov 2023 Utilization May 2026 Expiration w/ extension Feb 2026 WITHOUT ANY NOTIFICATION WHATSOEVER

Aug 03, 2026

Phlaxy responded

ACTIONS SPEAK LOUDER THAN WORDS… WE TAKE FULL RESPONSIBILITY FOR NOT REQUESTING PAPERWORK OR EVEN KNOWING THERE WAS AN EXPIRATION DATE! When you purchase a 20,000 mile prepaid maintenance plan and are never told or notified that there is an expiration date and you bring it in at 18,000 miles, how would a customer know it has expired? PP however, has a track record of similar complaints that have been cited. BUYER BEWARE! Princeton Porsches’ actions negate their words as cited in their responses

March 12, 2024

Dealership Rating
Employee Rating

Gary was a professional, knowledgeable, attentive and pleasant consultant, walking me through the process of acquiring this awesome Turbo GT. Gary has a history with Porsche and knows Porsche. Xavier More

by hungvu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 10, 2024

Dealership Rating
Employee Rating

Excellent service, prompt delivery and detailed explanation of features! I had an excellent experience with Princeton Porsche! More

by Christine Kung
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Lam, Xavier Negron

March 02, 2024

Dealership Rating
Employee Rating

They are an exceptional dealer to work with, especially if you are an out-of-state buyer. Justina, our Brand Manager, Joseph the General Manager and Timothy, the Finance Manager are truly excellent communi More

by KRISTENMM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Galdieri , Justina Kalaba

April 17, 2022

Dealership Rating
Employee Rating

It was a great experience. Gary was very helpful and communicated with me through the entire process. I would highly recommend him and the dealership. More

by mfh0162
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Lam, Tim Galdieri

April 17, 2022

Dealership Rating
Employee Rating

Best customer service all around from sales to management to financial and best delivery experience! This is my 2nd Macan GTS I have purchased through Princeton Porsche and I know it won’t be my last. More

by LF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Quaglietta, Tim Galdieri , Yashas "Yoshi" Kulkarni, Shawn Walsh

February 02, 2022

Dealership Rating
Employee Rating

From the initial reply to my emails and sale of vehicle customer service was excellent. Mr. Black and the team that worked with him were professional and well versed about the brand and features. I would r More

by Shad2099
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Lam, Kevin Black , Tiffany Caccavale, Yashas "Yoshi" Kulkarni, Ryan Pedrick

Feb 02, 2022

Shad2099 responded

Thank you the great ocerall experience in purchasing Macan GTS.

December 27, 2021

Dealership Rating
Employee Rating

Dealership was clean and staff friendly and helpful. Our sales person was knowledgeable and helpful. He made sure all aspects of the experience was pleasurable. More

by Linda Herbster
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Vitalis , Tiffany Caccavale

November 10, 2021

Dealership Rating
Employee Rating

Professional, courteous no pressure sale. They do all they can to make you a priority. More

by Lyvirn.wallace
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Lam , Tiffany Caccavale, Andrew Canepari, Shawn Walsh

October 26, 2021

Dealership Rating
Employee Rating

Was beginning to look for a 911 when I saw a pre-owned one on their site. I contacted Robert Vitalis. I could tell right away he was a professional with a lot of experience. He provided me all the info More

by bchez23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Vitalis , Tiffany Caccavale

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