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Joe Gates
Joe Gates at Shottenkirk Superstore

Joe Gates

Finance Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.8
40 Reviews
4.8

40 Reviews

Write a Review

40 Reviews of Joe Gates

June 23, 2024

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Awesome experience! Very professional, knowledgeable staff! Will definitely recommend to friends and family. Effient and easy paperwork as well! More

by amcclure1989
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Ben Brooks, Matt Luers, Dylan Wilhelm

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Jun 24, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

June 20, 2024

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Employee Rating

Finance is under pressure to upsell warranty. I said NO several times and they didn’t care. Almost cost them the sale. I will not send anyone there. Probably the last vehicle I buy from them. Luk More

by HUTCHCROFTDAN
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Brown, Lucas Newlan

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June 07, 2024

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I had a great experience. We continue to buy and have our vehicles serviced at Shottenkirk. More

by LANCE.BECKMAN
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Lucas Newlan, Dave Savage

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Jun 12, 2024

Shottenkirk Superstore responded

LANCE, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

June 02, 2024

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Always first class service! They communicate every step of the way with me. I do all my business with Shottenkirk! More

by LETSGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Ben Brooks, Mike Allen

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Jun 03, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

June 01, 2024

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All of the people there were nice and friendly! I definitely would recommend Shottenkirk Superstore West Burlington Iowa to all my friends and family. More

by ROGERSONMJR91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Matt Luers, Lucas Newlan

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Jun 03, 2024

Shottenkirk Superstore responded

ROGER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

May 25, 2024

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Excellent customer experience- worked with Adam & Efram for sales. I don’t remembere the names of other two that worked with me but both were great! More

by BACK2ISLANDS
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz , Adam & Efram sales

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May 28, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

May 04, 2024

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They were always available when we had questions. Our salesman was wonderful to explain everything about the vehicle! He was great! More

by helm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan, Montel Timmons

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May 06, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

April 29, 2024

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We had an Amazing experience at Shottenkirk Burlington IA. Brent Harris did an Awesome job selling us a new Jeep. We so appreciated him not pushing us into buying but gave us all the information and knowl More

by Tami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Harris

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Apr 30, 2024

Shottenkirk Superstore responded

Tami, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

April 27, 2024

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Employee Rating

Fast and friendly always asks if everything is OK and if not always willing to help and make it right More

by SCOTTGOFF66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Justin Yoder, Keith Foster, Lucas Newlan

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Apr 29, 2024

Shottenkirk Superstore responded

SCOTT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

April 24, 2024

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Employee Rating

Very nice dealership. They had exactly what I was looking for in my new vehicle. The people were great to work with as well. More

by ALLYSSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Brent Harris

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Apr 25, 2024

Shottenkirk Superstore responded

ALLYSSA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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