Joe Garcia
Joe Garcia at Audi Wyoming Valley
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Joe Garcia

Audi Brand Specialist

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
172 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

4.9

172 Reviews

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172 Reviews of Joe Garcia

April 16, 2025

Dealership Rating
Employee Rating

Salesman was not familiar with car I purchased and unfortunately did not have accessory/option that I was lead to believe was in car...in fact I would of upgraded to an S5 (bought A5 Sportback) had I More

by drmark49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Troy Craig

Apr 16, 2025

Audi Wyoming Valley responded

Thank you for your honest feedback. I'm truly sorry to hear that your experience didn’t feel as exciting or satisfying as it should have—especially when buying a new Audi, which is a moment we always hope brings joy and confidence. I understand your frustration regarding the power-folding mirrors not being equipped on the A5 Sportback. It sounds like there may have been a misunderstanding, and I truly regret that, as this particular feature was so important to you, especially for the reasons you mentioned. We always strive to be as transparent and thorough as possible, and I’ll be following up with our team to ensure we’re asking the right questions and communicating clearly about equipment moving forward. As for the finance experience, it’s likely our team member was trying to build rapport while handling the paperwork—which can take a few moments to process—but I understand how it may have felt off-topic. Your perspective is appreciated, and it helps us fine-tune how we interact with every customer. We genuinely value you, and I’d love the chance to speak with you directly to see if there’s anything we can do to help turn things around or simply support you better moving forward. Please don’t hesitate to reach out to me personally at 570-714-6550. Warmest regards, Mitch Kotarski General Sales Manager

April 13, 2025

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The dealership was very easy to work with. Very accommodating and simple process to purchase a car. More

by dgronski
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

April 11, 2025

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Employee Rating

Great experience the customer service was top notch. This dealership made everything easy and fun! More

by SHAWNSILVA88
Sales Price Transparency
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Recommend Dealer
Yes

April 09, 2025

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Joe Garcia is really great. This is the second vehicle I purchased with Joe as my salesman. The whole car buying process was handled by knowledgeable and friendly people. More

by mams1968
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry

April 07, 2025

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Employee Rating

Very professional, great to work with. Car was detailed perfectly and paperwork took less than 1 hour to complete. More

by scott s
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Troy Craig , Joe Garcia

April 02, 2025

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Employee Rating

Curtis,Mitch and Jen made the upgrade from my 2019 A4 to my new 2025 SQ5 a great experience! The Audi sales team always goes above and beyond ! More

by SJESUIT3717
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Recommend Dealer
Yes

March 21, 2025

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My family and I had a great experience at Audi Wyoming Valley. The purchase was my son's first car. Joe and Jennifer were very knowledgeable and helpful. More

by lisfriend.lw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry

March 02, 2025

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Employee Rating

Very clean and no pressure sales. Joe Garcia our salesman very helpful. Will recommend to anyone. More

by Audi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry

February 28, 2025

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Employee Rating

This was my first ever time purchasing a car and everyone was extremely friendly and welcoming. More

by Camik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Kotarski, Jennifer Perry

February 27, 2025

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Employee Rating

Joe Garcia was great! I appreciate all the help in getting in my Tahoe. It has been a very stressful week, but you made it a little better! More

by annmariekovalewski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

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