Joe F.

NEVER BRING YOUR CAR HERE FOR SERVICE. I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta loc I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta location for service. The first time I brought it in for an oil change, THEY RIPPED MY LEATHER SEAT! It took me nearly a week to get in touch with an actual person since their phone number just rings and goes to voicemail 100% of the time. Once I finally got a callback all they could do is deny it. Well, since I purchased the oil change package with the car, I brought it back again for another oil change, and this time THEY CRACKED AND BENT THE TRIM PANEL ON THE BOTTOM OF THE DRIVER SIDE DOOR. At this point I still can’t get in touch with a human and all I get is voicemail. Do yourself a favor. Do not buy a car from them and definitely do not have one service here! More

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The customer service is professional and kind and the service department works with you to schedule a time that is most convenient. service department works with you to schedule a time that is most convenient. More

by bsera1 Verified Customer Verified Customer

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The service was very nice and timely. Will come back again. Good good car serivce . Will come back again. Good good car serivce . More

by LORENEB066 Verified Customer Verified Customer

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Evan is a fantastic salesman and a true asset to Vision Henrietta. He went above and beyond to make Linda and I satisfied that we got a very fair deal. Henrietta. He went above and beyond to make Linda and I satisfied that we got a very fair deal. More

by gtreviso.treviso Verified Customer Verified Customer

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Very kind, professional and competent. Very happy with this place. They treat me with such kindness. Very happy with this place. They treat me with such kindness. More

by christinacarducci Verified Customer Verified Customer

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Never had any problems there always took good care of what was ever the problem what was ever the problem More

by ESOBACK Verified Customer Verified Customer

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Made me feel very comfortable and was very professional. He accompanied to my car. I think he is a credit to your organization. He accompanied to my car. I think he is a credit to your organization. More

by RROZZI01 Verified Customer Verified Customer

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The second worse buying experience I have had at this same dealership never had an issue anywhere else buying a car. Will never buy a car at another vision dealer again and will advise others not to buy same dealership never had an issue anywhere else buying a car. Will never buy a car at another vision dealer again and will advise others not to buy there either. They have really sneaky workers putting stuff in contracts u didn’t know anything about really bad business More

by LEOKRYSTLEB Verified Customer Verified Customer

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Service & parts get the job done very efficiently. Vision Hyundai & the Hyundai the manufacturer are a collective force that ultimately wants to satisfy the customer. Bravo Vision Hyundai Vision Hyundai & the Hyundai the manufacturer are a collective force that ultimately wants to satisfy the customer. Bravo Vision Hyundai More

by jbertol004 Verified Customer Verified Customer

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My service manager was the best he worked very hard to get my car done as fast as I would recommend vision to all my friends and family get my car done as fast as I would recommend vision to all my friends and family More

by SWETZT Verified Customer Verified Customer

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