Joe Duco

The sales and service we got was above and beyond. We were in and out in no time got the car we wanted and no pressure at all. Would recommend him to anyone anytime. Don't go anywhere else. We were in and out in no time got the car we wanted and no pressure at all. Would recommend him to anyone anytime. Don't go anywhere else. More

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? . Sushi’s shush’s shed had and shamans shush dishes she’d us is is she’d us is is More

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Bought a car in July 2024. Still waiting for the title. (9 months so far) "We're working on it. We'll be in touch." One star because we like the vehicle. Still waiting for the title. (9 months so far) "We're working on it. We'll be in touch." One star because we like the vehicle. More

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What was called a “no pressure” experience, turned into frustration. I pulled up looking for information on a Pilot. I was greeted by Joe. He gave me information and we took a touring for a test drive. Whe frustration. I pulled up looking for information on a Pilot. I was greeted by Joe. He gave me information and we took a touring for a test drive. When I asked to see some numbers, I was told “we don’t do that unless you’re sure you are buying.” I placed a deposit on an incoming trailsport thinking that was the trim I wanted and left. I returned a few days later to test drive one they had received. During the test drives I would ask questions about the car and did receive answers but the amount of times my trade was bashed was getting old. Some numbers were presented for a lease but something wasn’t sitting right with me. I felt like my wants and needs for what I was looking for were never heard. I wanted to be at a specific monthly payment but felt ignored so I left to think it over. Later that night I expressed my concerns that the car didn’t have a feature I wanted (on board navigation ) but Joe said “Apple CarPlay will work just fine. You don’t need it.” I found a used Elite at another dealer and requested my deposit back from Serra Honda. Of course there was some pushback. I explained to Joe that I wanted to stay in a certain budget which I explained multiple times during my visits. He finally comes back with some numbers to purchase a trailsport and states they will match the trade offer “without driving it!” (Keep in mind I had been there twice already and they weren’t interested in looking at the trade. He just wanted to bash how inferior my car was to Honda) I explained again budget is really important but he responded with “so it’s only a few dollars more.” (Without interest, the payment I calculated was already $200 more. ) I thanked him for his time and requested my deposit back. Sure there is no pressure to buy but not actively listening to your customers wants and needs is frustrating. More

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I had an appointment to look at a 2017 Nissan Versa. I went down there and was greeted by Joe, he worked with me to talk about the car and to explain everything in detail. He did an amazing job with the I went down there and was greeted by Joe, he worked with me to talk about the car and to explain everything in detail. He did an amazing job with the car! Highly recommend! More

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Il our sales person Joe Duco was very pleasant & helpful to work with. All of the paper work was done fast & efficient. to work with. All of the paper work was done fast & efficient. More

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I shopped other dealers and I was very pleased by the deal at Serra Honda. deal at Serra Honda. More

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Great service, clean facility, and I’ve never had an issue (purchased 4 cars from this dealership). issue (purchased 4 cars from this dealership). More

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Joe Duck treated me well. I picked out a 2024 Honda HRV and traded in my 2020 HRV in about two hours. I picked out a 2024 Honda HRV and traded in my 2020 HRV in about two hours. More

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I am so pleased with Serra Honda of Offallon Illinois and the Salesman Joe Duco. This is the second time I’ve dealt with Joe. He is kind, respectful and never pushy getting a deal. He answers all questio and the Salesman Joe Duco. This is the second time I’ve dealt with Joe. He is kind, respectful and never pushy getting a deal. He answers all questions and gives you time to go over all the numbers.. I have never dealt with a salesman like Joe and would never go to anyone else to work out a deal. Serra Honda you have an amazing salesman working for you. Joe you are an amazing gentleman and salesman. Thank you so much, Carol H More

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