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Joe Defrancesco
Refer Me
8 Reviews
Let experience and product knowledge drive the end result. Provide the best in customer service.
Read moreIndustry Experience
20 yrs, 3 mos
Specialties & Trainings
Certified Mercedes-Benz Concierge
8 Reviews of Joe Defrancesco
February 17, 2024
I Only like and buy German cars. And while I like other brands… from now on… I ONLY buy MB from Andrew Falco at Paramus MB! Andrew is a gem… a mensch, a guy who gives it to you st And while I like other brands… from now on… I ONLY buy MB from Andrew Falco at Paramus MB! Andrew is a gem… a mensch, a guy who gives it to you straight and wants to do his absolute best for you (even if that means coming in on his day off). He’s not interested in a quick sale but rather maintaining an honest relationship for the long term. Very happy with service as well… quick, no xx and reliable. Andrew and Paramus MB will see that you’re satisfied… LONG after the sale. Great experience! More
by Michael
Other Employees Tagged: Andrew Franco
February 26, 2019
Dishonest Salesperson Joe Defranceso is a very dishonest salesperson. We spend hours with him looking for a car and when it came time to speak about pricing, he was gave us Joe Defranceso is a very dishonest salesperson. We spend hours with him looking for a car and when it came time to speak about pricing, he was gave us false information, increased the base value of the car and used 2019 rates when the car was 2018. When confronted with the change in the numbers, he first tried to confuse us and convince us that the numbers were accurate but when we referred to the inventory sheet, he acted as if he did not know and blamed someone behind the glass partition. In the end, as the dealership was closing that day, we placed a deposit on a car to finish the deal the next business day. The next day he told us the car was sold. A very dishonest man. More
by Buyer Warning
November 13, 2018
HASSLE FREE/WORRY FREE EXPERIENCE JOE WAS SUPER COOL.....HE WAS FRIENDLY AND VERY PROFESSIONAL. I AM EXTREMELY HAPPY WITH MY PURCHASE. THANKS TO EVERYONE AT MERCEDES-BENZ. HAPPY H JOE WAS SUPER COOL.....HE WAS FRIENDLY AND VERY PROFESSIONAL. I AM EXTREMELY HAPPY WITH MY PURCHASE. THANKS TO EVERYONE AT MERCEDES-BENZ. HAPPY HOLIDAYS, MARIA I SANCHEZ & FAMILY More
by MARIA.SANCHEZ
Verified CustomerOther Employees Tagged: Kathie Fingado
October 17, 2018
Great service!! We walked in for a review of collection, test drive and price info- great service to accommodate our needs - we went for leasing to buying the car. We walked in for a review of collection, test drive and price info- great service to accommodate our needs - we went for leasing to buying the car. More
by ALKBEE61
Other Employees Tagged: Omar
September 03, 2018
Excellant Good people, not pretentious. Great experience. I never fill out reviews but this car buying experience was nice. Everyone were genuine and polite Good people, not pretentious. Great experience. I never fill out reviews but this car buying experience was nice. Everyone were genuine and polite and just down to earth people selling high quality vehicles. More
by MOTIVATEDNY
Other Employees Tagged: Jennifer Amendola, John Bober
August 17, 2018
Excellent service at MB of Paramus My experience at Mercedes Benz of Paramus was initially unpleasant, but changed completely with the attentiveness of Dan Raspanti and Joe DeFrancesco. My experience at Mercedes Benz of Paramus was initially unpleasant, but changed completely with the attentiveness of Dan Raspanti and Joe DeFrancesco. They were very helpful throughout the entire leasing process. I still receive follow-up calls from Joe, just to make sure everything is good with the car and that I am satisfied. Very happy with my ending experience! More
by mmschimpf
Other Employees Tagged: Kristin Mascola, Dan Raspanti
July 27, 2018
Amazing service Joe D is an amazing sales rep. He went above and beyond to make sure I was able to leave with my dream car. Thank you! Joe D is an amazing sales rep. He went above and beyond to make sure I was able to leave with my dream car. Thank you! More
by MDANGELO920
Other Employees Tagged: John Bober, Billy Dye
July 25, 2018
Poor overall service My car sat at the dealer for nearly one month while no body would provide any guidance. I had to finally speak to senior management to get car finally My car sat at the dealer for nearly one month while no body would provide any guidance. I had to finally speak to senior management to get car finally serviced. More
by ALFREDOALONSO
Other Employees Tagged: Dennis Adams , Joe Candela, Richie Nelson
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