Joe Craig | Page 2

Thieving, lying, stereotypical "car salesmen". They overbook service appointments and you'll sit for hours with bays full and ONE mechanic, they'll replace things NOT NEEDED without telling you, s They overbook service appointments and you'll sit for hours with bays full and ONE mechanic, they'll replace things NOT NEEDED without telling you, salesman is AWOL after sale... and THEN pulls attitude when management says "contact your client", good luck getting that owners manual. Office staff is uncaring. Want your title? When we get to it.. in a few MONTHS. "The mail is slow" with an attitude of being an inconvenience. I got a car with a gauged front bumper (we'll fix it..... uh, no we won't), rattle in the door, two tone front/ back bumpers, massive oil leak within 1st 50 miles (Oil filter casing cracked). Sounds like dropped off the car carrier to me! ONLY because of the massive oil leak did they get me my owners manual and bumper fixed. Oh, and that "loaner car" thing? Yeah... right. Jan 8 bought the car, 3 months later Volvo corporate had it towed out of my driveway with 50 miles, two weeks later, got it back with 150 miles... a driveway filled with large oil spots (moved to shovel snow)... and no loaner car, or even deliver the car back to me.... or apology. If you want to buy an overpriced lawn ornament, you've found the place!!!! 1st new car in over a decade, last car of this lifetime, life savings... and I cringe once a year when I go for my free inspection.... and every second I have to be on that property, I cringe. I'd rather be getting root canal without novacane then sit in that building. If I had the money, I'd go elsewhere. Oh, and btw, last inspection the quote on the phone was "no charge". I asked several times, ended the conversation with "I'll see you on (this date) for my free inspection". When I got there, that changed. They charged me. They said I could reschedule my inspection. Hey, AHs, how about honoring your word? Ha ha ha... yeah, right! Couldn't ever get a straight answer for basic questions from them. Put it on the list with the non-existent apology from the salesman. Instead, I got a list of his accolades. Arrogance. Repeat... 1st new car in over a decade, last new car of this lifetime... life savings.... May you rot in the bowels of xxxx... Throughout this nightmare, I called the really nice people at Volvo in Feasterville. THEY answer my questions, ending with "you're dealer should do this, we always do". More

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It was fast easy and great would buy again any time highly recommended. Zen was great highly recommended. Zen was great More

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I just purchased a Volvo V60 Cross Country from Joe. Buying a car can be a stressful experience in the best of times. These days, with supplies low, I was put in what I viewed as the unenviable experi Buying a car can be a stressful experience in the best of times. These days, with supplies low, I was put in what I viewed as the unenviable experience of buying a car out-of-state online. Joe made the experience a pleasure. He was not pushy, which I fairly or not associate with car buying, and took care of all of the details hassle free. Thank you for that experience Joe. I would highly recommend their group. More

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First Service on Used XC 60 is a ⭐️ ⭐️ ⭐️⭐️⭐️ for sure very friendly service department and nice loaner car for 2 days so U could not ask for more. Very Good Dealer very friendly service department and nice loaner car for 2 days so U could not ask for more. Very Good Dealer More

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Everyone in this dealership has always been professional, friendly and helpful in all of the 18 years I’ve been going to it. friendly and helpful in all of the 18 years I’ve been going to it. More

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Always a great review. Punctual, thorough and the convenience of their services gives this company an ‘A’ rating. Punctual, thorough and the convenience of their services gives this company an ‘A’ rating. More

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My third Volvo, first time I purchased from Joe Craig at Keystone Volvo in Doylestown. Great guy, easy going, professional. This guy knows the Volvo product backwards and forwards, knows customer service, a Keystone Volvo in Doylestown. Great guy, easy going, professional. This guy knows the Volvo product backwards and forwards, knows customer service, and made my purchasing experience a pleasure. From the trade in offer to delivery, Joe took care of it all. I've purchased from other local Volvo dealers over the years, and this was hands down the best buyer's experience. Ran into another one of Joe's customers on my way out of the dealership and he said the same. Quality cars, beautiful showroom. Highly recommend these guys. SEJ More

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Pleasant, fair, helpful and professional. Joe Craig was very helpful. He helped me select the vehicle that was right for me . We looked at new as well as used options. Joe Craig was very helpful. He helped me select the vehicle that was right for me . We looked at new as well as used options. More

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This dealer and the service people are professional, friendly and very easy to work with. I have nothing but positive words for them. friendly and very easy to work with. I have nothing but positive words for them. More

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Excellent dealership to deal with! True to their slogan no pressure no hype! Knowledgeable, personable staff, great selection of cars new and pre owned True to their slogan no pressure no hype! Knowledgeable, personable staff, great selection of cars new and pre owned More

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