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Joe Cleaver
202 Reviews
I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)
Read moreDealership Experience
15 yrs, 3 mos
Industry Experience
18 yrs, 11 mos
Specialties & Trainings
F&I LEGAL & ETHICS STANDARDS CERTIFIED
NOTARY
202 Reviews
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202 Reviews of Joe Cleaver
February 20, 2024
One of the BEST experiences in buying/servicing a car. Excellent service and knowledge. They worked with me on all the details and made everything work! It was a truly wonderful car-buying experience, for Excellent service and knowledge. They worked with me on all the details and made everything work! It was a truly wonderful car-buying experience, for sure! highly recommend :) More
by Rouwayheb
Verified CustomerOther Employees Tagged: Matthew Maynard, Dallas Crider, Tony Beltran
January 23, 2024
Sara was very knowledgeable, communicative and helpful. The whole process from start to finish was top notch. Went above and beyond, even mailing us the second key fob. Sara had the car detailed a helpful. The whole process from start to finish was top notch. Went above and beyond, even mailing us the second key fob. Sara had the car detailed and ready to go when we arrived. More
by gregh773
Other Employees Tagged: Sara Voorheis, Michael Stanton
January 03, 2024
Had a great experience from the time I stepped on to the lot until I drove off in my new car. Very easy to deal with! Highly recommend. Bob was just fantastic! lot until I drove off in my new car. Very easy to deal with! Highly recommend. Bob was just fantastic! More
by jennjenn73
Other Employees Tagged: Bob Annis, Manolo Santos
November 23, 2023
Finally got my Cooper, I have wanted one since the early 2000's. Ferman made it happen. Super low interest rate and a great price. Sales, Management, and parts all rock. A laid-back place to buy a great 2000's. Ferman made it happen. Super low interest rate and a great price. Sales, Management, and parts all rock. A laid-back place to buy a great car. More
by thebotti
Other Employees Tagged: Manolo Santos, Tony Beltran, Courtney Devine
November 16, 2023
Very professional 👍 team relay to solve problem. Hardworking is norm among all staff I was in contact with. Finish job in one day, until quite late. Hardworking is norm among all staff I was in contact with. Finish job in one day, until quite late. More
by motokata
Other Employees Tagged: Sara Voorheis
October 24, 2023
First time I bought a car remotely. Since it was a surprise for my wife, maintaining secrecy was difficult, but all worked out in end. Good experience! Since it was a surprise for my wife, maintaining secrecy was difficult, but all worked out in end. Good experience! More
by escherkus
Other Employees Tagged: Tony Beltran
October 10, 2023
Fantastic new car buying experience! Sara Griffith was hands down the BEST salesperson I have worked with in many years. The entire team at Ferman Mini was astounding in terms of HONESTY Sara Griffith was hands down the BEST salesperson I have worked with in many years. The entire team at Ferman Mini was astounding in terms of HONESTY, decency, professionalism while sharing vehicle knowledge, financing options, and all around customer service. I could not be happier with my new car and the ease with which I purchased it is all due to the effort put forth to LISTEN to and MEET my needs and desires. This dealership is the bee's knees! More
by jennie
Other Employees Tagged: Sara Voorheis
September 23, 2023
The buying experience was painless and pleasant. Special kudos for Ryan George who was the consummate motoring advisor and spent hours explaining all the features and benefits of my new Mini Cooper Special kudos for Ryan George who was the consummate motoring advisor and spent hours explaining all the features and benefits of my new Mini Cooper. He was fully engaged and knowledgeable at all times. More
by wombatdi
Other Employees Tagged: Ryan George, Michael Stanton
August 24, 2023
The staff was very professional and easy to work with. They took the time and answered every question and offered other opportunities if the car I wanted was not on the lot. Everyone we worked with from t They took the time and answered every question and offered other opportunities if the car I wanted was not on the lot. Everyone we worked with from the sales team and the finance team to the service department were wonderful! More
by joannabellmore
Other Employees Tagged: Ryan George, Dallas Crider
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