Joe Cleaver | Page 17

Seamless experience Chellcey and Santos were both wonderful to work with. I appreciated their time, effort, and help as well as their quick responses to my questions. Ove Chellcey and Santos were both wonderful to work with. I appreciated their time, effort, and help as well as their quick responses to my questions. Overall it was a positive experience. More

by lbaga Verified Customer Verified Customer

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Our experience at Ferman Mini was GREAT! Matt, our sales person was knowledgeable & easy to talk to, so my purchase was as uncomplicated as I could have wanted! I would highly recommend! person was knowledgeable & easy to talk to, so my purchase was as uncomplicated as I could have wanted! I would highly recommend! More

by renagreene2010 Verified Customer Verified Customer

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Outstanding experience! This is my 3rd Mini Cooper purchased from Ryan George. He is a consummate professional and goes above and beyond to listen, educate and help in any wa This is my 3rd Mini Cooper purchased from Ryan George. He is a consummate professional and goes above and beyond to listen, educate and help in any way he can. I would never go anywhere else to buy a Mini. More

by davisedg Verified Customer Verified Customer

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Personable, no pressure, and easy-going We began our inquiry on Ferman’s website as we were interested in more information on a particular used Mini convertible. Ryan George became our conta We began our inquiry on Ferman’s website as we were interested in more information on a particular used Mini convertible. Ryan George became our contact person through texting, and then our salesperson when we came to the dealership. His low-key yet personable disposition made our experience very positive, not to mention his vast knowledge of Minis as it relates to model years and features. And he was highly competent in showing and explaining all the bells and whistles on this car. More

by cfjacobs Verified Customer Verified Customer

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Love my Mini and Outstanding Mini Staff Always receive the best service here at Ferman Mini. Purchase of upgrade to Mini Countryman from Mini Coupe was a breeze, and the staff made the exper Always receive the best service here at Ferman Mini. Purchase of upgrade to Mini Countryman from Mini Coupe was a breeze, and the staff made the experience easy and enjoyable. I purchased with Sara back in 2015, who was incredible, and now had the pleasure of working with Chellcey, who was outstanding, patient, down-to-earth, and very helpful. Manager, Manolo, and Financier, Joe, were exceptional. It's impossible to beat the experience here, whether for purchase or vehicle service, as they are always on top of their game and ready to assist and provide the best customer service. More

by Yanna llorente Verified Customer Verified Customer

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MINI for Life I had the distinct pleasure of partnering with Sara on the purchase of my very first MINI back in 2015, and I was lucky enough to connect with her aga I had the distinct pleasure of partnering with Sara on the purchase of my very first MINI back in 2015, and I was lucky enough to connect with her again for my third MINI purchase - a Cooper S Convertible in Electric Blue to usher in the new year/decade 🚙 💨 Sara is a delight and a true MINI enthusiast who loves sharing her passion for the brand whilst doing everything possible to ensure a sensible deal. Her customer service is top notch! More

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Nice Experience Leasing our new MINI was made as simple as possible and not stressful. Derek was nice to work with. Friendly, not pushy, patient and very helpful. Leasing our new MINI was made as simple as possible and not stressful. Derek was nice to work with. Friendly, not pushy, patient and very helpful. More

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2019 Oxford edition Mini Cooper It was a pleasure working with this dealership. They made everything simple for my first time buying a car. Quick and friendly with no problems or err It was a pleasure working with this dealership. They made everything simple for my first time buying a car. Quick and friendly with no problems or errors More

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Amazing... EVERYTHING I brought my 2009 mini in for service... and it was in pretty rough condition. The vanos system was shot, it was leaking oil, brake pads were needing I brought my 2009 mini in for service... and it was in pretty rough condition. The vanos system was shot, it was leaking oil, brake pads were needing replacing... the works! So instead of pushing me to repair an obviously struggling car- Courtney with the service department suggested trading it in for a newer model. She didn’t have to- it’s her department to FIX them- not sell new ones. But she over heard me mention that I owed $5,000 on the car still and it was going to be $3,000 to repair it. So she directed me to Derek, who was an absolute charm. He listened to what I had to say- didn’t pressure me at all, was very welcoming and accommodating. I told him I hated the minis with the silver gas caps (worst design EVER) but I didn’t need an absolutely BRAND NEW car- as I’ve had the 2009 for 2 years and didn’t mind that it was 10 years old. So he found me THE PERFECT car- and after I fell in love with it. I was taken over to a gentleman named Joe Cleaver to flesh out the finances. He worked diligently and patiently- he even helped work out a deal that I could afford without emptying my bank! He was just as amazing as the rest of the team and I felt like I was in good hands. Never once did I feel like I was given the run-around, or promised things that weren’t delivered. Even days after coming home with my new car- they remained in touch. Asking how I enjoyed the new car- even being so kind and friendly enough to ask how much better it was than my old car! They’re so personable and wonderful. I couldn’t have dreamed of a better experience!! More

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Great experience at Palm Harbor Ferman BMW GARY MACK AND JOE CLEAVER ARE AWESOME ! I keep coming back to Palm Harbor BMW to do business with them. I will return in the future ! GARY MACK AND JOE CLEAVER ARE AWESOME ! I keep coming back to Palm Harbor BMW to do business with them. I will return in the future ! More

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