I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)
Read moreDealership Experience
13 yrs, 7 mos
Industry Experience
17 yrs, 3 mos
Specialties & Trainings
F&I LEGAL & ETHICS STANDARDS CERTIFIED
NOTARY
158 Reviews
Write a Review158 Reviews of Joe Cleaver
June 20, 2024
Sales Advisor Tony Beltran, both managers Manolo Santos and Michael Stanton work very hard in earning our business on a 2025 Mini Cooper S, 2Dr Hardtop. It was a great customer service experience and profe and Michael Stanton work very hard in earning our business on a 2025 Mini Cooper S, 2Dr Hardtop. It was a great customer service experience and professionalism by all the staff. Will definitely recommend to family and friends. More
Other Employees Tagged: Manolo Santos, Michael Stanton, Tony Beltran , Leah Greenfield (BMW-Mini Genius)
June 14, 2024
Sara our Sales person was outstanding! Showed us features on our Mini we didn’t know existed. Put together several different purchase senecios for us so we could select the one that fit u Showed us features on our Mini we didn’t know existed. Put together several different purchase senecios for us so we could select the one that fit us the best! More
Other Employees Tagged: Sara Voorheis
May 31, 2024
We had an incredible experience at Ferman Mini of Tampa Bay! Ryan George was our sales advisor and showed my husband, our dog, and myself the true power and capability of the mini cooper convertible! Ryan Bay! Ryan George was our sales advisor and showed my husband, our dog, and myself the true power and capability of the mini cooper convertible! Ryan took us on a lengthy test drive that truly demonstrated so much about the vehicle, all the while spouting info that showed how much he knew about the car we were in. Two days later, and with countless options of colors to choose from their inventory, I settled on a gorgeous little red Mini convertible and have been in love ever since. I can’t begin to explain how appreciative I was of the info session Ryan gave me before driving off. There’s things about the car I would’ve never taken advantage of (key fob short cuts and app benefits) had he not shown me. Today, I completed my morning errands with the top down and pep in my step! Thanks so much to Ryan and the entire Ferman Mini team!! We couldn’t be happier! More
Other Employees Tagged: Ryan George
May 25, 2024
Since going here for the first time I was greeted with the utmost respect and kindness. The 4 of the employees that I appreciated the most were Paul Scagliona, Courtney Devine, and Ryan George. They helpe the utmost respect and kindness. The 4 of the employees that I appreciated the most were Paul Scagliona, Courtney Devine, and Ryan George. They helped me with my questions, especially with the job application process. I hope to come here again and work for them as they deserve nothing but the best. More
Other Employees Tagged: Manolo Santos, Bob Murray, Michael Stanton, Scott Douglas , Paul Scaglione, Matthew Maynard, Courtney Devine , Ryan Goerge
May 20, 2024
Courtney Devine is a wonderful Service Manager! She handled all my service needs in a thorough and professional manner. She handled all my service needs in a thorough and professional manner. More
Other Employees Tagged: Manolo Santos, Sara Voorheis, Courtney Devine
May 20, 2024
Matthew organized everything very well and waited for me while I journeyed from Sarasota to Palm Harbor in 2 Ubers! That was above and beyond. Thankfully, the dealership had the tire in stock, changed it, while I journeyed from Sarasota to Palm Harbor in 2 Ubers! That was above and beyond. Thankfully, the dealership had the tire in stock, changed it, showed me the big hole in the flat tire, washed and vacuumed the car. and let me on my way. Thus far, very good to work with. More
Other Employees Tagged: Michael Stanton, Matthew Maynard , Michael Maccioni
May 01, 2024
How wonderful it is to walk into a dealership and be greeted by name even by people who you have not seen in a year or so. Dallas Crider is our regular salesperson at Ferman MINI. He is honest, very kno greeted by name even by people who you have not seen in a year or so. Dallas Crider is our regular salesperson at Ferman MINI. He is honest, very knowledgeable, understands the "creature comforts" we like in our cars, and doesn't pressure us into a decision. Manalo Santos (Santos) works hard to earn our business. We truly feel like valued customers! Joe Cleaver in financing is also our preferred person to deal with. He goes the extra mile for us, knows what add-ons we prefer, and makes sure we consider all options before finalizing the deal. Highly recommend Dallas, Santos, Joe, and Ferman MINI! More
Other Employees Tagged: Manolo Santos, Dallas Crider
May 01, 2024
Service went well snd Courtney kept me informed throughout the process. Will definitely use them again for future services. throughout the process. Will definitely use them again for future services. More
Other Employees Tagged: Bob Annis, Manolo Santos, Courtney Devine
April 23, 2024
Bob was very helpful. He explained everything in detail. Great customer service! I would recommend Ferman. He explained everything in detail. Great customer service! I would recommend Ferman. More
Other Employees Tagged: Bob Annis, Manolo Santos, William Race Alley
April 11, 2024
The dealership was neat and clean, lots of Minis to choose from and the dealer, Race, was exquisite and extremely knowledgeable in everything Mini, we talked about all of the different motor types from choose from and the dealer, Race, was exquisite and extremely knowledgeable in everything Mini, we talked about all of the different motor types from 2006 to now! We even talked about the Kiss x Mini collab and the Pokémon (Pikachu) x Mini collab along multiple other Mini topics! I would recommend Race, and Ferman to anyone looking to get a Mini! More
Other Employees Tagged: Michael Stanton, William Race Alley