Joe Christy
Joe Christy at Superstition Springs Lexus
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Joe Christy

Sales Professional

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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4.3
15 Reviews
4.3

15 Reviews

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15 Reviews of Joe Christy

October 30, 2024

Dealership Rating
Employee Rating

Jake the service advisor was great! I could tell the mechanics were also great going out of their way, but we're told to do the minimum. My truck shook under hard braking so they turn More

by sandhead66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 22, 2024

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Very disappointed in the “delivery” of this car. The car its self is amazing but every other aspect of this car buying experience was not good. More

by silipa81
Recommend Dealer
No

Other Employees Tagged: Bernard Bryant, Jeanine Baliton , Sales Manager Ryan?

Oct 22, 2024

Superstition Springs Lexus responded

Good afternoon Laurie... Thank you for sharing your experience with us and bringing this to my attention. I would like to personally apologize for the improper vehicle delivery you experienced and any inconvenience that you experienced when purchasing your new Lexus from our dealership. We want all of our customers to leave the dealership with a proper introduction to their new Lexus and fully understand all the safety and technology features. I would like contact you directly to discuss this matter further. Also, I do have a Technology Specialist that I would like to introduce you to that can also provide you with a 90-minute tutorial about your new Lexus. We strive to make sure all of our customers have a exemplary experience and we understand how lack of fully understanding these features can impact your overall satisfaction. I look forward to speaking with you shortly. Thank you again for your feedback, and I hope I can discuss a resolution for this matter. Greg Okolita - Sales Director Superstition Springs Lexus

October 22, 2024

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This was the best car dealer I have had the pleasure of working with. Everyone was so professional from Joe Christy , Ryan in finance and Denise in technology support More

by mjbelfield3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin

Oct 23, 2024

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you had such a positive experience with Joe, Ryan, and Denise. Our team strives to provide top-notch service, and your feedback means a lot to us. We look forward to assisting you again in the future!

October 15, 2024

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Greg the sales manager was very helpful from the beginning of my purchase to the day I picked up my vehicle. I went here only to look at vehicles and ended purchasing that day. I felt very comfortab More

by jjascottsdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Kaleb McIntyre

Oct 15, 2024

Superstition Springs Lexus responded

Thank you kindly for the taking the time to submit this review! I'm so pleased to hear that you had such a great experience here at Superstition Springs Lexus! Wishing you safe travels in your new Lexus! Greg Okolita - Sales Director - Superstition Springs Lexus

October 10, 2024

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Employee Rating

Everyone is very friendly and courteous and professional job done on time.... good coffee and snacks while you wait More

by foltzbuild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Bryant

Oct 11, 2024

Superstition Springs Lexus responded

Thank you, Foltz! We’re thrilled to hear you had a great experience with our team. We believe in providing top-notch service and a comfortable atmosphere. Glad you enjoyed the coffee and snacks too! Looking forward to seeing you again.

October 02, 2024

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Great place to get your vehicle serviced. Jake our service representative was very helpful and took care of all our needs with professionalism. I never had this experience In my fifty years o More

by jjascottsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita , Jake who helped learn the vehicle

Oct 03, 2024

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Jake and our service team. Providing top-notch service is our priority, and it’s great to know we made an impact. We look forward to serving you again in the future!

October 01, 2024

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Joe Christy made the impossible possible! What can I say about Joe...we couldn't find the exact model and options for my ES300h. We thought it would have to be built from the factory which More

by ALITZA EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Schoneman

Oct 03, 2024

Superstition Springs Lexus responded

Alitza, thank you for your fantastic review! We’re thrilled to hear that Joe and the team could exceed your expectations and make your first Lexus experience memorable. We appreciate your trust and look forward to serving you for many years to come! Enjoy your new ride!

September 29, 2024

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The Chris Bates was very professional and friendly. It was easy talking to him but I tried talking to a salesman that passed me on to talk to another salesman. I felt like he doesn’t have the time for More

by ROE409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Superstition Springs Lexus responded

Thank you for your feedback! We’re thrilled you had a great experience with Chris. However, we’re sorry to hear about the challenges with our sales team. Your comments are invaluable for improving our service, and we appreciate you sharing your thoughts with us.

September 21, 2024

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Employee Rating

No surprises deal was as promised. Service also did as promised thx thx thx thx More

by HARLAN
Recommend Dealer
Yes

Other Employees Tagged: John Giatropoulos

Sep 23, 2024

Superstition Springs Lexus responded

Harlan, we’re thrilled to hear you had a seamless experience! Delivering on our promises is what we strive for. Thanks for your kind words and support!

September 19, 2024

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Employee Rating

Took them dealer three weeks to send in the payoff for my trade-in. Not sure why they needed an overnight address for the payment when they had no interest in sending it timely. Appreciate those added per di More

by J.MCISAAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 20, 2024

Superstition Springs Lexus responded

We understand the frustration caused by the delay in processing your trade-in payoff, and we certainly want to address your concerns. Please reach out to our General Manager, Brent Adkisson, at customerrelations@sslexus.com at your earliest convenience. He'll be able to assist you further and ensure that this matter is resolved.

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