Joe Caporrici
Joe Caporrici at Crown Volvo Cars

Joe Caporrici

Internet Sales Manager

Crown Volvo Cars

6001 34th Street North
St Petersburg, FL 33714

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35 Reviews
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35 Reviews

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35 Reviews of Joe Caporrici

August 31, 2024

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Employee Rating

I recently had the pleasure of purchasing another vehicle at Crown Volvo of St Petersburg. dealership. Chris Lowry was integral with my positive experience. He is an excellent salesman whose professional kno More

by Westburywhitehorse1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lowry

Sep 06, 2024

Crown Volvo Cars responded

Keith, We greatly appreciate you for leaving Chris this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Chris could provide you with top notch service. We are delighted to know that he was excellent, professional, knowledgeable, patient and friendly. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!

July 15, 2024

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Non-Local Buyers Beware: I approached this dealership READY to purchase. They (Joe C.) mishandled things so badly, that even though I loved the car, I could not buy from them. Want to hear why? Read on More

by edens1st
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bruce Brown, Keith Lowe

Jul 16, 2024

Crown Volvo Cars responded

To: edens1st Thank you for your review. I am addressing the concerns that you brought up regarding our vehicle transaction. First, due to a change in personnel, we may have needed better communication in our efforts to finalize this sale. Second, you were provided ample opportunity to proceed with the purchase. Based on our agreement, I informed two local clients that the vehicle had been sold to you in good faith. However, despite our agreement, the deposit necessary to secure the vehicle was not received within the agreed-upon timeframe. After several hours of ongoing communication, it became evident that your decision to purchase had not been finalized. As a result, I needed to inform my local clients that the vehicle was still available, as it would not have been fair to keep them waiting indefinitely. I regret any inconvenience this may have caused. We understand that this situation may have been frustrating for you. Should you have any further questions or wish to discuss this matter further, please feel free to reach out at your earliest convenience. Sincerely, Joseph Caporicci New Car Sales Manager

Jul 16, 2024

edens1st responded

Joe, Your response was as inaccurate as your invoice— and I have the receipts to show it. Firstly, knowing you had a change in personnel, one might presume you would enter the conversation trying to ameliorate the situation. You did not. You immediately began asking for the deposit, despite being late— and us having to contact you, and without us even having an accurate quote. To your credit, you apologized and then did some work, adjusting the quote… But then it seems you were late for the door! Because then, your version of “ample” time, just so your future customers know, was 2 hrs— during which I had a woefully inaccurate invoice that did not show the correct customer name (mine), had no vehicle information (like literally none), had no sale price, no statement of what my deposit was being used for… it had nothing. All I wanted was for you to do your job, and not try to bully us into sending money without the proper documents. I asked you multiple times within those two hours. The response was always, “I’m offsite” “I’ll adjust it later.” That’s a shady business practice. Smacks of scam. I even suggested to you to send it to someone on-site to fix it! Me, trying to help you do your job! I tried and tried, and for it, I was called “ridiculous” by you. Again, within 2hrs. I came ready to buy. Your actions alone cost your company the sale. All I wanted was customer service. But at Crown Volvo, apparently that’s “ridiculous.”

November 19, 2023

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We had an easy and efficient visit to purchase a used Volvo station wagon. Mary, jarrod , Anthony and Ella are the best. More

by paulatcollard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Mattingly, Anthony Coleman , Ella the dog

October 13, 2022

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I visited Crown Volvo looking for a replacement for the volvoxc40 I lost in Hurricane Ian. This experience could not have been better. Joe was very friendly as well as knowledgeable about the xc40. He had More

by Juju46
Recommend Dealer
Yes

October 08, 2022

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George was great. We bought two cars from him. Best experience we have ever had buying a car. The dealership was very friendly as well. Highly recommend George and cro More

by xkycyku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Guirguis

Oct 11, 2022

Crown Volvo Cars responded

Thank you for leaving George this positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that George could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicles- on behalf of the entire team! Safe travels.

October 08, 2022

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Employee Rating

If you’re buying a car, we highly recommend George at crown Volvo in St. Petersburg. He was very knowledgeable and customer service was excellent. The entire team at this dealership was great. Very fami More

by xkycyku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Mattingly, Michael Grace, Christopher Lowry , Gabe Bowman, George Guirguis

Oct 11, 2022

Crown Volvo Cars responded

Thank you for leaving George this positive review and recommendation! We are delighted that he could provide you with the quality service that you deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

October 04, 2022

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Employee Rating

Joe was great - very communicative, positive, not salesy. We enjoyed the process and would recommend More

by Jsmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Crown Volvo Cars responded

Thank you so much for your positive review! We are so glad that Joe could provide you with a top-notch experience, and we are honored to have earned your kind recommendation. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future.

September 08, 2022

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Excellent service department. Joe went way above and beyond patiently with what was required of him to do when concerning our situation. The receptionist, Mary Ann, was the kindes More

by ericbrooks1357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Crown Volvo Cars responded

Eric, Thank you for taking the time to leave us this positive review! We are so glad that Joe and Mary Ann took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 01, 2022

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Employee Rating

Saw the car I wanted online and sent a request to Crown Volvo. The next day Gabe Bowman worked with us to set everything up to ensure the buying process was smooth. Most of this was handled remotely which More

by zblunt328
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Coleman , Gabe Bowman

Sep 01, 2022

Crown Volvo Cars responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Gabe could provide you with a smooth, 5-star experience. He will be delighted to know that you deeply valued his service. We warmly congratulate you on your new vehicle and we wish you and your family the safest of travels- on behalf of the entire team!

July 03, 2022

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Employee Rating

Joseph was very professional and went out of his way to make it easy on me AAA+ More

by Pantherbuc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2022

Crown Volvo Cars responded

Thank you for leaving Joseph this wonderful review! We are delighted that he provided you with an A+ experience! It is our pleasure to assist you in any way possible. Safe travels!

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