Joe Brown
Joe Brown at Bowser Chevrolet of Monroeville
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Joe Brown

Service Advisor

Bowser Chevrolet of Monroeville

1600 Golden Mile Hwy
Monroeville, PA 15146

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46 Reviews
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46 Reviews

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46 Reviews of Joe Brown

September 06, 2024

Dealership Rating
Employee Rating

Great customer service. Knowledgeable people and very helpful. They will show you how to use features of your car that I did not know I had More

by kim.kazmierczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 25, 2024

Dealership Rating
Employee Rating

Bowser Chevrolet should conduct Customer First training for their service personnel and make sure service schedulers know what services are provided by the dealerships. More

by Chump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 02, 2024

Dealership Rating
Employee Rating

Very efficient inspection and oil change. Free car wash as well. Will be back for sure. More

by frankok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2024

Dealership Rating
Employee Rating

Always a pleasure to visit the service. Very well experienced. Always treated like family. I've been to other dealers they don't compare to Bowers. I will not spend my money any where else More

by Tom Lennox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Kazmierczyk, Charlie Wernke, Patrick Sand, Tony Rossi , Donnie and Tony in parts

September 27, 2021

Dealership Rating
Employee Rating

STAY AWAY FROM BOWSER!!Terrible service. Bought 5 cars STAY AWAY FROM BOWSER!! Terrible service. Bought 5 cars from this site since 1985 including 3 brand new. Will never purchase from them again. Had More

by Mattcz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

August 02, 2018

Dealership Rating
Employee Rating

Service was great Great service department love these guys great staff had an issue and they fixed my truck the same day. I would recommended them for everything. They More

by Truckstuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2018

Bowser Chevrolet of Monroeville responded

Thank you for the outstanding review! Our team works hard to provide friendly and efficient service to every guest. We appreciate the recommendation and look forward to helping you again in the future. Best, Mike Lee - General Manager

July 02, 2018

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Employee Rating

Great experience as usual! Joe is always friendly and efficient. All of the work done is explained. Always asks if they have done what you requested. He explained what the brake More

by MARILYN1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2018

Bowser Chevrolet of Monroeville responded

Thank you for writing this excellent feedback. We work hard to provide top-notch service to each and every guest. Don't hesitate to contact or visit us again for any other vehicle needs. Regards, Mike Lee - General Manager

June 25, 2018

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Employee Rating

stop for inspection, emissions and L. O. F. I have been dealing with Day Chevrolet for over 30 yrs. My experience with sales, and especially with service has always been GREAT. I came in as a wa More

by ROSSEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Delmanico, Jerry Howarth, Ray Peterson, Kim Kimzierczyk - tough one to remember *****

Jun 26, 2018

Bowser Chevrolet of Monroeville responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Christopher McCray - Executive Manager

June 25, 2018

Dealership Rating
Employee Rating

Excellent Service! This was a very Helpful, great experience. I was shown Excellent customer service. The Service person Kept me apprised of everything that was occurrin More

by ASKELISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Delmanico, Ray Peterson

Jun 27, 2018

Bowser Chevrolet of Monroeville responded

Thank you for leaving this excellent review! Our entire team works incredibly hard to demonstrate our commitment to customer service. Let us know if we can help with anything else in the future. Best, Christopher McCray - Executive Manager

June 23, 2018

Dealership Rating
Employee Rating

Customer friendly service Joe Brown excellent service advisor. Pleasant customer waiting area. Fast, reliable, experienced service technicians. I don't mind waiting for my vehi More

by suzijohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2018

Bowser Chevrolet of Monroeville responded

We appreciate the fantastic review! Our entire team works hard to provide an exceptional experience to each and every guest. We look forward to helping you again in the future. Best, Christopher McCray - Executive Manager

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