Joe Biddle

My last few visits I felt rushed. We have a few vehicles, new and leased. We bought a used Liberty fir my daughter and wanted a key added, alignment and the vehicle checked out and We have a few vehicles, new and leased. We bought a used Liberty fir my daughter and wanted a key added, alignment and the vehicle checked out and a report of all they think had been done to the vehicle and what may be needed in the future. They added a key, didn’t do alignment and I didn’t really believe they looked over the vehicle. Hence had another dealer check it and found a leaking water pump, that had been leaking for awhile. Contacted them stating I should at least be reimbursed the hour labor for checking the vehicle, but haven’t heard anything. More

Report | Print

Excellent service today (state inspection, oil change) as always. Thank you to the ENTIRE Videon team for taking such good care of my car! I wouldn't take it anywhere else. :) (Edited to add: This review always. Thank you to the ENTIRE Videon team for taking such good care of my car! I wouldn't take it anywhere else. :) (Edited to add: This review site has only one person listed for the Service Department so I couldn't acknowledge everyone. But I appreciate all of you.) More

Report | Print

They fit all my expectations of a great dealership . The people there are so friendly! The people there are so friendly! More

Report | Print

Satisfied customer since 2018. The entire staff is incredible from Dave upstairs to Nick downstairs! Franco The entire staff is incredible from Dave upstairs to Nick downstairs! Franco More

Report | Print

Courteous Prompt Pleasant waiting area On time appointments Convenient Near where I live Have handicap parking appointments Convenient Near where I live Have handicap parking More

Report | Print

Excellent people excellent service and staffFriendly and Excellent people excellent service and staff Friendly and efficient I was amazed at the service my oil change was done in no time!! Excellent people excellent service and staff Friendly and efficient I was amazed at the service my oil change was done in no time!! More

Report | Print

Service for your jeep is "outstanding" at Videon, Friendly staff, all promises kept with scheduled time and costs. Friendly staff, all promises kept with scheduled time and costs. More

Report | Print

Well, I bought the Grand Cherokee from Videon, so I always take it there for the best possible service. The staff is very courteous, they listen carefully, the repairs are always great, and their charg always take it there for the best possible service. The staff is very courteous, they listen carefully, the repairs are always great, and their charges are fair. Good job, men and women at Videon! Best Howard Goldblatt More

Report | Print

Great staff and very customer focused. All departments are coordinated and helpful. They make you feel very comfortable that you will be taken care of. are coordinated and helpful. They make you feel very comfortable that you will be taken care of. More

Report | Print

My experience there was excellent, well put together well organized well mannered and great service and on time organized well mannered and great service and on time More

Report | Print