Jody Gauthier

This dealer is extraordinary. Their staff works very well coordinated with the clients. I like this work system because it is at the forefront with clients in general. Their staff works very well coordinated with the clients. I like this work system because it is at the forefront with clients in general. More

by JCESARS066 Verified Customer Verified Customer

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My vehicle took too long for service because of a mistake made by a mechanic. I was told 1 & a half hours & it took 3. They did discount my bill but the time is why I am reluctant to come in more often. Even made by a mechanic. I was told 1 & a half hours & it took 3. They did discount my bill but the time is why I am reluctant to come in more often. Even when it was not busy, it takes too long for basic service. More

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They were busy and I did have to wait but they apologized and thanked me for my patience. They were clear and direct in our conversations and thanked me for my patience. They were clear and direct in our conversations More

by MMAIDER Verified Customer Verified Customer

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They let me come all the way from auburn and take off of work to get a detail but somehow someone changed appointment and didnt notify me ill never do business with you guys again work to get a detail but somehow someone changed appointment and didnt notify me ill never do business with you guys again More

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At first things went well, there was clear communication. My car was picked up on time and delivered back on time. I wasn't told when my car would be dropped off. I tried calling but my calls went to voicema My car was picked up on time and delivered back on time. I wasn't told when my car would be dropped off. I tried calling but my calls went to voicemail. This happened about 3 times. I called Toyota again, was told that she would call Jody and then call me back. She never called me back. You can understand my frustration here. You have my car and are not telling me when I will get it back. You say you will call me back, but you aren't. I shouldn't have to call 8 times to hear this information. God awful communication. More

by SREETEJAP27 Verified Customer Verified Customer

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Greatly accommodating My experience was good. The team was very accommodating l, especially on offering a shuttle service as to not negatively affect my ability to work The team was very accommodating l, especially on offering a shuttle service as to not negatively affect my ability to work More

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Great service, professional staff, updated on work progress and location of vehicle when service was complete progress and location of vehicle when service was complete More

by MU45PH Verified Customer Verified Customer

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No way it should take two hours to do a tire rotation and an inspection. an inspection. More

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The work was excellent. Jody is the best. You are lucky to have her working for you ! Jody is the best. You are lucky to have her working for you ! More

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Nice people and prompt service. I had come to Westboro Toyota for my Toyota car services for many years. I appreciate what they did. I had come to Westboro Toyota for my Toyota car services for many years. I appreciate what they did. More

by David Verified Customer Verified Customer

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