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Joanne Sasso
532 Reviews
Dealership Experience
17 yrs, 7 mos
Industry Experience
43 yrs, 10 mos
Languages Spoken
English
532 Reviews
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532 Reviews of Joanne Sasso
July 12, 2022
This dealership is one of the few I've ever dealt with the truly cares about their customer satisfaction from the general manager on down the truly cares about their customer satisfaction from the general manager on down More
by EROSSELLE86
Verified CustomerOther Employees Tagged: Kathy Escobar, Joe Bellizia, Andy Bellizia , Blanca Escobar, Declan Foyle, Jim Islami, Shawn Minigan
July 12, 2022
the service dept was wonderful had all my problems addressed and they even cleaned my car the staff was easy to talk to they explained the repairs they even offered to drop me off @ home and pick me addressed and they even cleaned my car the staff was easy to talk to they explained the repairs they even offered to drop me off @ home and pick me up when the work was completed More
by peter67
Other Employees Tagged: Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia , Jim Islami, Michael King, Shawn Minigan
July 12, 2022
It was easy to schedule an appointment, the stuffs were professional, they did work professionally and left a ticket on my windshield to not forget about the next appointment that is helpful. I changed and professional, they did work professionally and left a ticket on my windshield to not forget about the next appointment that is helpful. I changed and oil and did tire rotation. More
by EVROCONSULT.YS
July 12, 2022
Amazing staff, they are friendly, they explained everything to me. So happy to come back again everything to me. So happy to come back again More
by pmedinarojas
Other Employees Tagged: Jessica Licona , Jim Islami, Michael King
July 01, 2022
Good attention, punctuality, clear information about the service that should be done in my car service that should be done in my car More
by Jannet Urrego
Other Employees Tagged: Jessica Licona , Blanca Escobar, Michael King, There is one more employee, but I can’t remember the name.
June 28, 2022
I have always received excellent service from Nissan. Quick turnaround time to service our vehicle. The people in the Service area always very patient, explained everything. Very well treated and very Quick turnaround time to service our vehicle. The people in the Service area always very patient, explained everything. Very well treated and very accommodating. Thanks More
by SB
Other Employees Tagged: Jessica Licona , Jim Islami, Michael King
June 28, 2022
Service department is extremely well run. Give honest fair service with care and reliability! The best service department I have ever been to. Give honest fair service with care and reliability! The best service department I have ever been to. More
by MSKOMURSKI
Other Employees Tagged: Jim Islami
June 27, 2022
Been going to Nissan for years bought 3 cars here so far everyone is so very knowledgeable and helpful. I also take my car to be serviced. I am very satisfied with everyone at this dealership especially everyone is so very knowledgeable and helpful. I also take my car to be serviced. I am very satisfied with everyone at this dealership especially Jim islami Has been very helpful. Really and truly they are all great I would definitely recommend this dealership in Medford to everyone. Thank you More
by AMARINO7
Other Employees Tagged: Jessica Licona , Jim Islami, Michael King
June 27, 2022
I appreciate the tech’s discovery, but was there for 4hrs. My car was waiting for one hour out of those 4 parked outside. When I walked over to the rep at 3rd hr and 15min, they told me they were comple 4hrs. My car was waiting for one hour out of those 4 parked outside. When I walked over to the rep at 3rd hr and 15min, they told me they were completing my paper work. I mentioned to the rep on the 1st hr and a half that my car is under the Nissan plus warranty and please check and they forgot. I had to remind them while heading to the cashier and they turned around to adjust the total. In my previous experience the rep team would automatically apply any promotions, but again I had to mention the promo and actually show them that I wasn’t lying. They were a little frustrated when I mentioned the promo they huffed and walked back to their station to adjust the total. When they came back they made me seem as though I was inconvenience and if I had any questions before proceeding for the cashier to payout. My experience this time around was not impressive and I will be going to another Nissan dealership for service or maybe even go to a mom and pop shop because I did not feel the customer satisfaction nor appreciated. The seemed all about money money money and that’s the truth. I did already provide this information from the Nissan email I received a week ago. More
by MRALVAREZ423
Dealership Inventory (165 Vehicles)
2025 Nissan Sentra
used
Atlantic Gray Metallic/Super Black exterior
Automatic
Front-wheel Drive
