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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford
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Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.8
401 Reviews

Dealership Experience

16 yrs, 2 mos

Industry Experience

42 yrs, 5 mos

Languages Spoken

English English

4.8

401 Reviews

Write a Review

401 Reviews of Joanne Sasso

November 16, 2024

Dealership Rating
Employee Rating

Thank you for everything. Everyone always does outstanding work. Also thank you again to Alex. More

by AHMICHAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Alex Chase, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Declan Foyle, Gerson Ruiz, Carl Tagliamonte

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Nov 18, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 14, 2024

Dealership Rating
Employee Rating

Repair work at Colonial Nissan is always a pleasant experience. They have a strong team that provides excellent communication all along the way. This time it was replacing all the tires on my car. I More

by dmayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase

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Nov 15, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 13, 2024

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Employee Rating

Joanne Sasso is Amazing! :) very attentive and always with a bright Smile she is a roll model More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Joanne was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

November 12, 2024

Dealership Rating
Employee Rating

Alex is a very helpful and kind person. He is available and makes sure that I have what I need. I will continue to go to colonial Nissan for all future services. More

by delinskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase

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Nov 13, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business, Alex, and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 08, 2024

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Employee Rating

Colonial Nissan employees have always provided me top quality service they all do a fantastic job!! More

by J.STAVELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jessica, Joanne, and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 07, 2024

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Employee Rating

Fast and efficient service on a Saturday morning. I go there for all my leases. More

by kmb1178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 05, 2024

Dealership Rating
Employee Rating

Joann cares about her clients and gives them first rate service. I recommend Colonial highly because of her More

by SHIPPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 06, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

November 04, 2024

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Employee Rating

Joe B was exceptional. The entire staff diligently helped me to get my vehicle back in record time. Absolutely, no pressure just quality service. If I could give them six More

by MARTIN9968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia

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Nov 06, 2024

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 04, 2024

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Employee Rating

Very informative, answered all my questions and kept me up to date on cost and time. More

by RFH1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon

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Nov 06, 2024

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 03, 2024

Dealership Rating
Employee Rating

Repairs performed in the time frame stated up front. They kept in touch with texts, pictures, and videos during the repairs process. Very satisfied. More

by daveshai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 04, 2024

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, Dave, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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