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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
497 Reviews

Dealership Experience

17 yrs

Industry Experience

43 yrs, 3 mos

Languages Spoken

English English

4.8

497 Reviews

Write a Review

497 Reviews of Joanne Sasso

September 08, 2025

Dealership Rating
Employee Rating

I would recommend this service center. And BTW, the communication from the service department was good. More

by michaelgerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Sep 08, 2025

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2025

Dealership Rating
Employee Rating

Your team is amazing. They explained in detail what my service would be for the day and also, I had a tire blow out that was separate from my maintenance. Both were taken More

by susanarc15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Carl Tagliamonte, Jonathan Casiano, Hervin Barrientos, Rebecca Rideout

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Sep 09, 2025

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 04, 2025

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Employee Rating

Like the free Lyft accommodations available. Fast and easy service provided when you have an appointment. More

by mclaughlinjenel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Sep 04, 2025

Colonial Nissan of Medford responded

Thank you for this feedback! We sincerely appreciate your business and look forward to serving you again. Alex Chase, Service Manager achase@nissanofmedford.com

Sep 09, 2025

Colonial Nissan of Medford responded

Thank you for your feedback, it is not the five star review we wish for but we will continue to try to provide great service. Thank You, Joe Bellizia

September 01, 2025

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Employee Rating

Everyone at the dealership was very friendly, welcoming and attentive, since the second we showed up. More

by srogalsk14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

August 29, 2025

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Employee Rating

⭐️⭐️⭐️⭐️⭐️ Excellent service! The team was professional, clear, and efficient. They kept me updated, explained everything, and had my car running like new. Truly top-notch! More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Aug 29, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

August 28, 2025

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Employee Rating

The service department at Colonial Nissan is always top notch every time I have my vehicle serviced. They are friendly and very knowledgeable. More

by renatotolu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia, Carl Tagliamonte

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Aug 29, 2025

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 22, 2025

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Employee Rating

Great experience! Easy to communicate with service person! Quick response to my needs! Quickly to diagnose the issue More

by BCAMELIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2025

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

August 21, 2025

Dealership Rating
Employee Rating

Joanne was a great help to me during my service appointment ! Very prompt and professional ! More

by moco818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Aug 22, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

August 20, 2025

Dealership Rating
Employee Rating

Everyone there in the service department is very knowledgeable, kind and helpful. I am very thorough and had my left there and less than 10 minutes to take me home. More

by renatotolu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia, Carl Tagliamonte

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Aug 20, 2025

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 18, 2025

Dealership Rating
Employee Rating

First visit. Great team. Definitely going to be a return customer for service and probably a new soon. More

by luigidemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Aug 18, 2025

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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