
133 Reviews
Write a Review133 Reviews of Joanne Palmer
April 21, 2025
Simple process to make an appointment. Staff is always friendly and courteous. Have been consistently pleased with services. Staff is always friendly and courteous. Have been consistently pleased with services. More
Other Employees Tagged: Tyler Davis
April 19, 2025
Love that I can drop off and wait at home for a text. Thank you for the video showing repairs and possible future fixes that may be needed. Thank you for the video showing repairs and possible future fixes that may be needed. More
Other Employees Tagged: Nick Orbinati
April 19, 2025
Joanne was so understanding and her greeting when I got there (with no appointment) was amazing. Everyone that was involved ( mechanic, car loaner & Joanne) was very friendly, understanding and quick. A to there (with no appointment) was amazing. Everyone that was involved ( mechanic, car loaner & Joanne) was very friendly, understanding and quick. A total turn around from when I was there last when it was Carbon's and I swore I would never return there again. So glad a friend convinced me to try Utica Subaru. More
April 19, 2025
Always a great experience at the service desk. Everyone is extremely knowledgeable, professional and efficient. Tyler and Joanne are the best! Everyone is extremely knowledgeable, professional and efficient. Tyler and Joanne are the best! More
Other Employees Tagged: Tyler Davis
April 19, 2025
Always excellent service in a timely fashion whether I leave the car for pick up later in the day, or wait for it over a cup of coffee and snack in the waiting room. leave the car for pick up later in the day, or wait for it over a cup of coffee and snack in the waiting room. More
Other Employees Tagged: Vincent Gonzalez
April 13, 2025
Dealership charges a $80. 00 diagnostic fee for everyone that comes in for service. Even if you tell them what is wrong with the vehicle before they start service. 00 diagnostic fee for everyone that comes in for service. Even if you tell them what is wrong with the vehicle before they start service. More
March 26, 2025
Service desk is always friendly and very helpful. They explain all the work. Never had a problem with who ever helps you ... team is very good. They explain all the work. Never had a problem with who ever helps you ... team is very good. More
Other Employees Tagged: Tyler Davis, Vincent Gonzalez
March 22, 2025
Everyone we have dealt with has been very curteous and professional. I would highly recommend my friends and family to you! professional. I would highly recommend my friends and family to you! More
Other Employees Tagged: Nick Orbinati , Diminic
March 22, 2025
Great service department! The staff is professional and knowledgeable. Appreciate the care that they take to make sure that my Ascent is in tip top shape! The staff is professional and knowledgeable. Appreciate the care that they take to make sure that my Ascent is in tip top shape! More
February 26, 2025
Tyler is very knowledgeable and always very helpful. He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my car was safe. More
Other Employees Tagged: Nick Rosato, Tyler Davis, Nick Orbinati





