Joanna Companioni

Dealer customer care went down a lot in creepy way! When you were buying an expensive car ther offered you free car wash, and loaner in your same class and Airport parking facility! Well all name are s When you were buying an expensive car ther offered you free car wash, and loaner in your same class and Airport parking facility! Well all name are still there But quality of service gone ! If you need service their loaner is very limited! They ask you to take Uber up to $20 round trip !!the cheapest fare and supposedly you walk or sit home for rest of repair time? Air port time got limited! Car wash by long waits appointment! Really? If you got too busy can’t have loaner, car wash and Airport limitation is because we bought and you sold more and more $$$$$ for dealership. Staff got rude too. Down the hill 👎 More

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As always, it is nice to see Joanna whenever I have a scheduled maintenance visit and I enjoy our short conversation every time. However, I must add that I not only benefit from her immense technical kno scheduled maintenance visit and I enjoy our short conversation every time. However, I must add that I not only benefit from her immense technical knowledge but also appreciate greatly her kind personality, care, attention to details, and professionalism. You have very valuable employee in Joanna, she represents Fletcher Jones Motorcars Newport Beach as the best ambassador any establishment wishes to have. My congratulations to Ms. Companioni for providing “Service Excellence” and also to Fletcher Jones for selecting team members so wisely. More

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I can't speak highly enough about my service advisor, Joanna Companioni. Her level of service is truly exceptional. Joanna consistently keeps me well-informed about the status of my vehicle, creating an Joanna Companioni. Her level of service is truly exceptional. Joanna consistently keeps me well-informed about the status of my vehicle, creating an atmosphere that makes me feel genuinely welcome. What sets her apart is the extra mile she goes – Joanna personally delivered my paperwork to me in the waiting area. This kind of personalized attention is what sets Mercedes-Benz apart for me, making me a loyal customer. Joanna's dedication and professionalism are a testament to the outstanding experience I consistently enjoy, reaffirming my preference to only choose Mercedes-Benz for my automotive needs. More

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Dustin was the best salesman we’ve ever had there. 11/10 wouldn’t but without him 11/10 wouldn’t but without him More

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Excellent staff and it’s always a no hassle experience when having to bring our car in for service. when having to bring our car in for service. More

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On time Everything completedStaff was friendly and On time Everything completed Staff was friendly and efficient The car was perfectly clean at pickup On time Everything completed Staff was friendly and efficient The car was perfectly clean at pickup More

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Great service……..every time. Professional, courteous and responsive. Good use of my time. Thank you responsive. Good use of my time. Thank you More

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The service was so detail for the kind of service schedule and done so quickly and according with time of service and they recommended more service that are needed to be done. schedule and done so quickly and according with time of service and they recommended more service that are needed to be done. More

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Great job taking care of business on a timely manner 😁 More

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Fast, Nice, Warm, Sincere, ConsiderateLove ❤️ Strongly Fast, Nice, Warm, Sincere, Considerate Love ❤️ Strongly recommended, family owned, Fast, Nice, Warm, Sincere, Considerate Love ❤️ Strongly recommended, family owned, More

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