Joann Yodice

I brought my car in to service, not even having an appointment because I had a concern for how it was running. Joann was immediately attentive and understanding of my concern and even though booked, s appointment because I had a concern for how it was running. Joann was immediately attentive and understanding of my concern and even though booked, she committed to have my car inspected for any mechanical issues. In only a couple of hours, my car had been addressed without issue and even though the expectation was that it may just have been a matter of my adapting to a new and different car, she took my concern seriously and put my mind at ease. She was professional, patient and friendly throughout. Thank you Joann! More

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Everyone at this dealership has always gone above and beyond to help us with our vehicles. Most recently, we had an issue later in the day after 6pm: Joann helped us quickly over the phone, determined we beyond to help us with our vehicles. Most recently, we had an issue later in the day after 6pm: Joann helped us quickly over the phone, determined we should bring the car in to be looked at, and we were able to get the car back the next afternoon. As a working mom with 2 little kids, I SO appreciate the quick attention. When I picked up our car, Joe noticed our key fob battery was low as he pulled up the car and quickly replaced it for me before I pulled away from the dealership. The great service is what keeps bringing us back to infiniti! More

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Circle Infiniti and the staff are the true definition of Customer Service. I had recently moved to the area and was in need of a new service department to call home for my QX60. I visited a few months ago f Customer Service. I had recently moved to the area and was in need of a new service department to call home for my QX60. I visited a few months ago for the first time for a horn replacement and the service and the repairs were amazing no complaints. My latest visit on 10/11/24 was for a check engine light and troubles I was experiencing mid drive on the Garden State Parkway on my way home from work. I immediately called this dealer and spoke with Ms.Joann who was kind, patient and understanding and professional. Ms.Joann advised me to come right in off the parkway, provided a loaner and rectified my issue. I am grateful for the team here and the professionalism of anyone that I encounter down to the porters in the drive. Ms. Ann assisted me for check out when the vehicle was ready, and of course she is always a pleasure as well. Thank you circle Infiniti Service Team. I am always grateful and appreciative of Ms.Joann, Ms. Ann & Ms. Pam. More

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I came home from vacation on a Friday and went to start my car on Saturday afternoon and it took a few tries to start. I wasn’t sure if it was the battery or the starter. I headed straight to Circle Infi my car on Saturday afternoon and it took a few tries to start. I wasn’t sure if it was the battery or the starter. I headed straight to Circle Infiniti at 2/2:30 in the afternoon on a Saturday. They tested my battery, found it to be weak and put in a new one. They were all so helpful! No complaints or attitude because I showed up without an appointment or calling. This is my second Infiniti from this dealer and the service department is a big part of my decision! George was the mechanic and I really appreciate that he stayed late to help me!!! More

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The service team at Circle Infiniti has consistently exceeded expectations. Thanks to Joe, Pam, Ann, and JoAnn for taking such good care of my 2017 QX60! exceeded expectations. Thanks to Joe, Pam, Ann, and JoAnn for taking such good care of my 2017 QX60! More

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Excellent service and friendly, competent people. Thank you again ffor another very good service experience. Thank you again ffor another very good service experience. More

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Joann did a good job informing me of all of the problems and what do do in the future when an intermittent problem occurs that I should make a video to document the problem while they are occurring if safe and what do do in the future when an intermittent problem occurs that I should make a video to document the problem while they are occurring if safe to do so. More

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Excellent service. Proactive and kept me informed throughout the day about status of my car service. Proactive and kept me informed throughout the day about status of my car service. More

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Terrific friendly and trustworthy dealer. I have leased multiple vehicles for many years.Both the Sales and Service departments are excellent. I have leased multiple vehicles for many years.Both the Sales and Service departments are excellent. More

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